Dynamic leader with a proven track record at Journey To Excellence Inc., adept at strategic planning and relationship building. Successfully enhanced team performance through innovative training programs and effective budget control, resulting in increased employee engagement and retention. Committed to fostering collaboration and driving sustainable growth within organizations.
Knowledgeable [Desired Position] with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Director/Co-Owner
Journey To Excellence Inc.
1315 West 14 Street Lakeland, Fl. 33805
06.2008 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Spearheaded innovative approaches to resource allocation and strategic planning.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
Mentored employees to improve work performance, promoting professional development and growth within the company.
Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
VP of Centers
LifePath Solution
3212 NW Ave B Winter Haven
05.2004 - 06.2008
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Identified opportunities to improve business process flows and productivity.
Center Director
Early Childhood Centers
3200 NW Ave B Winter Haven
08.1985 - 05.2004
Developed strong community relationships to support center programs and initiatives.
Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
Kept facility in compliance with all applicable standards and laws.
Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
Organized special events such as open houses or workshops to showcase center achievements while engaging parents in their children''s education.
Education
Associate of Science - Early Childhood And Management
Polk State College
Winter Haven, FL
05-2004
High School Diploma -
Lakeland Senior High School
Lakeland, FL
06-1983
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
People management
Team management
Creativity and innovation
Employee development
Staff management
Budget control
Staff development
Corporate communications
Business administration
Crisis management
Certification
ChildCare License -June 2, 2024- June 2, 2025
Director Credentials - January 1, 2024- January 1, 2029
Timeline
Director/Co-Owner
Journey To Excellence Inc.
06.2008 - Current
VP of Centers
LifePath Solution
05.2004 - 06.2008
Center Director
Early Childhood Centers
08.1985 - 05.2004
Associate of Science - Early Childhood And Management
Owner, Clinical Director, Administrative Director at New Horizons of Guilford & Randolph, LLC - Owner and FounderOwner, Clinical Director, Administrative Director at New Horizons of Guilford & Randolph, LLC - Owner and Founder