Hi, I’m
Tojiauna Perry
Hartford,CT
Summary
I am enthusiastic customer service representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
years of professional experience
Work History
Sculpted Aesthetics Ct
Personal Assistant
10.2019 - 12.2021
Job overview
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to communicate and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Forever 21
Sales Associate
09.2018 - 06.2019
Job overview
- Processing payments by totaling purchases, processing cash, and store or other credit and debit cards
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
D'yaze Hair Bar
Receptionist
05.2015 - 10.2017
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients and updated client records.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Education
CNA Training IncOrlando, FL
Certified Nurses AidCertification
08.2019
Rockville High SchoolVernon, CT
High School Diploma
06.2018
Skills
- Time Management
- Customer Service
- Public Relations
- Cash Management
- Proper Phone Etiquette
- Multitasking and Organization
- Microsoft Office
- Problem Resolving
- Appointment Scheduling
- Communication Skills
Timeline
Personal Assistant
Sculpted Aesthetics Ct
10.2019 - 12.2021
Sales Associate
Forever 21
09.2018 - 06.2019
Receptionist
D'yaze Hair Bar
05.2015 - 10.2017
CNA Training Inc
Certified Nurses AidCertification
Rockville High School
High School Diploma
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