Summary
Overview
Work History
Education
Skills
Timeline
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Toki Starks

Chattanooga,TN

Summary

Results-oriented Business Development professional with experience in strengthening customer relationships and promoting company offerings. Strong active listening, communication, and persuasion/negotiation skills. Adaptable and motivated by new challenges. Determined and effective in nurturing client relationships and building strategic relationships/ partnerships with customers, strong organizational skills, and time management. I am looking to make a change into a more fulfilling career. I have a BS in Education and my passion is helping others. I would love the opportunity to make a difference in your foundation.

Overview

18
18
years of professional experience

Work History

Executive Assistant to the President

National Center For Youth Issues
02.2024 - Current
  • Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
  • Streamlined office operations for increased productivity, implementing new procedures and organizational systems.
  • Facilitated seamless communication between the President and major sponsors and clients, ensuring timely responses to emails and phone calls.
  • Proactively identified target sponsors and built strategic relationships which resulted in monetary contributions to the organization for identified purposes.
  • Coordinated high-level events with meticulous attention to detail, fostering strong relationships with donors and sponsors.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Assisted in the development of strategic initiatives, contributing to improved company performance and growth.
  • Collaborated with cross-functional teams to achieve projects on time.
  • Prepared comprehensive materials for meetings, enabling informed decision-making by the President.

Senior Account Executive

Edge Solutions
04.2020 - 02.2024
  • Built and maintained relationships with customers by earning trust with customers on an individual level and also with the company unit as a whole.
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Networked at events and prospected for new customers with diverse strategies.
  • Maintained CRM reporting database by keeping account details updated, clear, and relevant.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Developed new business opportunities for company growth through effective networking and client presentations.

Senior Account Executive

Ahead
09.2016 - 01.2020
  • Built and maintained relationships by earning trust with customers on an individual level and also with the company unit as a whole.
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Articulate strategies and objectives externally with customers and internally with my engineers.
  • Responsible for working closely with my customers to design and develop solutions to solve their business needs.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Networked at events and prospected for new customers with diverse strategies.
  • Analyzed key competitors to respond to competitive threats.

Real Estate Agent

Berkshire Hathaway HomeServices
02.2013 - 10.2016
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Maintained inventories and records of sales collaterals and closings.
  • Communicated with clients to understand property needs and preferences.

Special Education Teacher

Walker County Schools
08.2006 - 05.2013
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
  • Collaborated with parents and guardians to increase support and provide best learning environment.

Education

Bachelor of Science - Education

Liberty University
Lynchburg, VA

Associate of Applied Science - Business Administration

Dalton State College
Dalton, GA

Skills

  • Empathetic
  • Pleasant
  • Well spoken
  • Leadership
  • Problem solving
  • Goals and Performance
  • Business Development and Planning
  • Self audits/ assessments
  • Business Operations
  • Manage client relationships / Liaison
  • Flexible
  • Transferrable skills
  • Organized

Timeline

Executive Assistant to the President

National Center For Youth Issues
02.2024 - Current

Senior Account Executive

Edge Solutions
04.2020 - 02.2024

Senior Account Executive

Ahead
09.2016 - 01.2020

Real Estate Agent

Berkshire Hathaway HomeServices
02.2013 - 10.2016

Special Education Teacher

Walker County Schools
08.2006 - 05.2013

Bachelor of Science - Education

Liberty University

Associate of Applied Science - Business Administration

Dalton State College

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Toki Starks