Summary
Overview
Work History
Education
Skills
Timeline
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Tokoma Hutchinson

Savannah,GA

Summary

Human Resources Business partner experienced and versatile administrative professional with demonstrated ability to provide comprehensive and dedicated executive-level support. Brings 5 years of Human Resources experience with decisive and hardworking approach. Specializing in recruiting, retention and the complete life cycle of the new employee.

Overview

15
15
years of professional experience

Work History

Store Manager

CVS Pharmacy
Savannah, GA
10.2023 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Planned special promotions or discounts based on market trends.
  • Performed regular price checks to ensure competitive pricing.
  • Implemented efficient systems for tracking stock movement.
  • Ensured compliance with safety regulations and company policies.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Established customer service standards and monitored staff compliance.
  • Created weekly work schedules for store personnel.
  • Resolved customer complaints in a timely manner.

Employee Experience Specialist

Webstaurantstore
Savannah, GA
04.2021 - 07.2023
  • Recruits potential new hires for open positions after reviewing application in HRIS database
  • Providing adequate guidance to employees regarding company policies
  • Leading orientation and guiding new hires through the onboarding process
  • Assisting current employees with enrolling in benefits
  • Site Trainer for DISC program
  • Promoting timely information updates to assist the employees with changes
  • Consistently interfaces with managers and employees to coordinate a variety of company policies and programs, including leave of absence claims, workplace accommodations, performance management, and appeals.
  • Other duties as assigned
  • Selected Contributions:
  • Completes phone interviews with potential employees
  • Encourages the use of the company core values daily
  • Determined best methods to meet research objectives and produce useful data.
  • Summarized raw data and analyses and made recommendations based on findings.
  • Consistently interfaces with managers and employees to coordinate a variety of company policies and programs, including leave of absence claims, workplace accommodations, performance management, and appeals.
  • Adaptable self-starter with comprehensive knowledge of office management system and procedures, as well as strong time management, multi-tasking, and organizational skills.

Human Resources Assistant

Express Employment Professionals
Fayetteville, NC
07.2020 - 12.2020
  • Accepted telephone calls, receiving, and directing visitors, word processing, creating spreadsheets and presentations, and filing
  • Also responsible for office projects and tasks, as well as overseeing additional tasks being completed
  • Selected Contributions:
  • Distributing checks to associates bi-weekly
  • Organizing special projects as directed by Human Resources Manager
  • Setting up conference room for weekly orientation
  • Preparing for Onboarding weekly
  • Auditing personnel files daily to ensure documentation is current for inspection

Retail Sales Associate

Ashley Homestore
Douglasville, GA
12.2019 - 02.2020
  • Greeted customers and acknowledge their needs and requests
  • Engaged customers in discussion on quality, type, and number of product desired for purchase
  • Selected Contributions:
  • Suggest merchandise choice based on a particular customer’s needs
  • Offer advice to customers on how to make use of and care for a product
  • Offer advice to customers with regards to services or specific products available

Human Resources Manager

Chick-fil-A
Atlanta, GA
05.2019 - 11.2019
  • Provided outstanding customer service to new and repeat customers
  • Dealt with customers concerns and issues
  • Scheduled and organizes interviews for new applicants
  • Handles company’s correspondence through email
  • Coordinated weekly work schedule of over one hundred employees
  • Placed orders for shipment to be delivered
  • Pulled weekly reports
  • Tracked evaluations for team members
  • Answered phones daily
  • Selected Contributions:
  • Plays a critical role in the hiring process of all new hires
  • Flexible to step in wherever needs occur in the operation of the business
  • Takes initiative to help resolves issues with team members in a confidential nature

Administrative Support Assistant

US Army Non, Appropriated Funds
Fort Gordon, Fort Bragg, GA, NC
08.2009 - 01.2019
  • Directed administrative and project support efforts
  • Mentored and trained new administrative team members
  • Processed civilian personnel actions and background clearance checks
  • Developed presentations and scheduled executive-level meetings and travel
  • Managed supply and equipment inventories, preparing requests, expediting orders, and verifying receipts
  • Oversaw organization and maintenance of suspense file system
  • Performed variety of administrative duties, such as courteous visitor intake, telephone support, copying, and scanning
  • Selected Contributions:
  • Received numerous awards and bonuses for exceeding management’s expectations, consistently providing superior customer service and improving office efficiency
  • Played key role in new hire process, training and mentoring new administrative assistants
  • Achieved super user certification for computer operation
  • Collaborated with colleagues to successfully gain program accreditation
  • Recognized for outstanding performance after six months of employment.
  • Responded to inquiries via email, telephone and social media platforms.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Coordinated special projects as assigned by management team.
  • Created and maintained spreadsheets for tracking data.
  • Managed calendar of events and activities; coordinated meeting logistics.
  • Monitored daily time sheets ensuring accuracy of employees' hours worked.
  • Provided assistance with research tasks related to departmental activities.

Education

Bachelor of Arts - Early

University of Arizona Global Campus
10.2021

Skills

  • Analytical Thinking
  • Recruitment
  • Verbal and Written Communication
  • Customer Service
  • Team Collaboration
  • Relationship Building
  • Problem Solving
  • Time Management

Timeline

Store Manager

CVS Pharmacy
10.2023 - Current

Employee Experience Specialist

Webstaurantstore
04.2021 - 07.2023

Human Resources Assistant

Express Employment Professionals
07.2020 - 12.2020

Retail Sales Associate

Ashley Homestore
12.2019 - 02.2020

Human Resources Manager

Chick-fil-A
05.2019 - 11.2019

Administrative Support Assistant

US Army Non, Appropriated Funds
08.2009 - 01.2019

Bachelor of Arts - Early

University of Arizona Global Campus

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Tokoma Hutchinson