Tola Gemeda
Minneapolis,MN
Summary
Dynamic Security Supervisor with proven expertise at Securitas Security, excelling in team leadership and CCTV monitoring. Achieved enhanced incident response times through effective staff management and training. Committed to fostering a safe environment while maintaining high standards of customer service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Securitas Security
02.2020 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Driver
Rift Valley
01.2021 - 06.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Customer Services Assistant
Prospect
08.2019 - 11.2020
- Assisted customers in finding the best solutions to their needs, resulting in increased loyalty and repeat business.
- Maintained clean and organized work environment to maintain customer safety.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
No Degree -
MCTC
Minneapolis, MN11-2021
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
Languages
Oromo
Native or Bilingual
Amheric
Native or Bilingual
English
Full Professional
Somali
Limited Working
Timeline
Driver
Rift Valley
01.2021 - 06.2021
Security Supervisor
Securitas Security
02.2020 - Current
Customer Services Assistant
Prospect
08.2019 - 11.2020
No Degree -
MCTC
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