Comfort Ogunkoya
Stockbridge,United States
Summary
Adept in communication and analytical thinking, enhancing customer satisfaction and streamlining inventory control. My innovative approach and expert team management skills has contributed to a noticeable improvement in sales and customer engagement in previous experiences showcasing my ability to drive success and foster strong relationships.
Overview
38
38
years of professional experience
Work History
Salesclerk
C&A Bin Store
Jonesboro, United States
09.2023 - 12.2024
- Greet customers and inquire about their needs.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Organized backroom stock areas, as well as kept up with the organization of the front-end display area.
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
- Updated pricing and sales signs to promote merchandise.
- Take inventory, stock, and restock merchandise.
- Advise customers, and assist when needed, to locate or replace products.
- Operate the cash register and assist customers with purchases.
- Work with other team members and leaders to ensure a high-quality customer experience.
- Track sales and keep copies of receipts.
- Compile customer receipts and monitor incoming and outgoing cash flow.
- Update customer profiles, loyalty accounts, and preferences.
- Ensure the store is tidy at all times.
Salesclerk, ECommerce
Seyibo Ventures
01.2020 - 09.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Managed inventory levels by ordering sufficient stock for each account.
Retail Salesperson
Seyibo Ventures
Lagos, Nigeria
12.1997 - 12.2019
- Greet customers, and provide a welcoming and friendly atmosphere.
- Assist customers with inquiries, product selection, and locating items in the store.
- Process sales transactions accurately and efficiently using the cash register or point-of-sale system.
- Counts out the drawer regularly.
- Recommends promotional items to customers.
- Retrieves items from the stockroom.
- Demonstrated knowledge of store products and services to answer customer inquiries.
- Assisted in the selection of merchandise based on customer needs and preferences.
- Stocked shelves with new merchandise, organized displays, rotated stock and removed out-of-date items.
Laboratory Technician
Maytop Diagnostic Center
Gbagada, Lagos
01.1987 - 11.1997
- Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Participated in regular laboratory meetings to discuss test results, quality control issues, and process improvements.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
- Employed scientific methods to promote quality of collected samples and stored specimens.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Prepared samples for analysis by following standard laboratory procedures.
- Handled administrative tasks for laboratory staff and overall operations.
- Collected, labeled and stored lab samples according to laboratory specifications.
Education
Laboratory Assistant Certification - Healthcare
Institute of Medical Laboratory Technology Nigeria
Nigeria01-1994
Skills
- Communication Expert
- Fast Learner Expert
- Customer Service Expert
- Analytical Thinking Expert
- Team Management Expert
- Innovation Expert
- Relationship building
- Product recommendations
- Suggestive selling
- Inventory control
- Goal oriented
- Stock management
- Store maintenance
- Organization
Languages
English
References
References available upon request.
Timeline
Salesclerk
C&A Bin Store
09.2023 - 12.2024
Salesclerk, ECommerce
Seyibo Ventures
01.2020 - 09.2023
Retail Salesperson
Seyibo Ventures
12.1997 - 12.2019
Laboratory Technician
Maytop Diagnostic Center
01.1987 - 11.1997
Laboratory Assistant Certification - Healthcare
Institute of Medical Laboratory Technology Nigeria
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