TOLGA SATIR
Alpharetta,GA
Summary
Experienced Business Data Analyst and Operations Professional with 8+ years of expertise in KPI analysis, SAP systems, inventory management, and process optimization. Skilled in steering data-informed decisions, enhancing efficiency, and exceeding requirements in team environments. Detail-oriented Data Analyst with strengths in data warehousing, process validation, and business needs analysis. Adept at translating customer requirements into actionable project plans. Passionate about Big Data and dedicated to delivering results.
Overview
10
10
years of professional experience
Work History
Data Analyst
Mettler Toledo International
05.2022 - Current
- Performance analysis of the whole team - 120 Person sales and service performance analysis
- Tracking and analyzing KPI processes
- Preparation and presentation of KPI results
- Monitoring the Customer Experience program and improving processes
- Follow-up, development and completion of all processes of business development projects - Car tracking system, HR position change data project.
- Preparation of the necessary data for the preparation of the targets of the sales teams - 65 sales person all target calculate for HR And manager
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
E- Commerce Operation Manager
Refikadan (Refika's Kitchen)
10.2021 - 05.2022
- Warehouse personnel management - 9 personal ( Warehouse, Account, Customer service) salary and bonus system, performance analysis
- Warehouse Inventory cost tracking - 410 several item stock control, cost control and all websites stock and availability check.
- Supplier negotiations, follow-up of invoicing processes
- Inventory management
- Cargo companies negotiations
- Interface integration with e-commerce websites
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Constructed new payment systems for online orders to optimize website shopping and boost sales.
Category Specialist
Unifree Dutyfree AS
06.2015 - 10.2021
- SAP Key user ( Project management)
- Inventory Management - 2500 several items price and forecast analyst
- Store Visual Inspection - 25 store ( in airport ) daily check
- Promotion Management
- Sales & Stock Reporting - Liqueur, tobacco & Confectionary sides all store sales and stock check
- Inventory Cost Control
- Product Purchase Agreements
- Supply Chain Tracking
- Customs Entry Tracking
- Supported business partners in vendor negotiations and cost increase justifications.
- Built partnerships with assigned retailers and buyers through presentation of market trends and shopper data.
Education
Bachelor Degree - Labor Economics and Industrial Relations
Anadolu University
06.2023
Associate of Science - Human Resources Management
Anadolu University
06-2018
Skills
- SAP Expert
- Microsoft Excel Expert
- Tableau Experienced
- SQL Intermediate
- Power BI Intermediate
- MS Dynamics Expert
- Microsoft Power Point Expert
- Defect tracking
- Data formatting
- Gap analysis
- Data filtering
- Visual data representation
Languages
English
Professional Working
Turkish
Native or Bilingual
Timeline
Data Analyst
Mettler Toledo International
05.2022 - Current
E- Commerce Operation Manager
Refikadan (Refika's Kitchen)
10.2021 - 05.2022
Category Specialist
Unifree Dutyfree AS
06.2015 - 10.2021
Bachelor Degree - Labor Economics and Industrial Relations
Anadolu University
Associate of Science - Human Resources Management
Anadolu University
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