Tolonda Savoy
Cobb Island,MD
Summary
Dynamic phlebotomist team lead at LabCorp with expertise in venipuncture and compliance management. Recognized for enhancing patient flow and training new staff, ensuring accurate specimen collection and documentation. Proven ability to maintain high standards in a fast-paced environment while adhering to healthcare regulations. Committed to delivering exceptional patient care and operational efficiency.
Overview
19
19
years of professional experience
Work History
Phlebotomist Team Lead
LabCorp
Prince Frederick, Maryland
07.2012 - 03.2025
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Prepared and packaged specimens for courier transport.
- Scheduled appointments and managed patient flow to minimize wait times.
- Ensured compliance with federal regulations governing laboratory procedures.
- Prepared specimens for transport to external laboratories.
- Calibrated equipment according to manufacturer specifications.
- Used heel and finger stick methods to obtain blood from capillaries.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Collaborated with laboratory personnel to resolve specimen issues.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Documented patient information into electronic medical records system.
- Assisted in the training and mentoring of new phlebotomy staff.
- Verified patient information prior to specimen collection.
- Processed samples accurately and efficiently.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Certified Medical Assistant
Calvert Internal Medicine Group
Prince Frederick, Maryland
09.2006 - 06.2012
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Worked effectively in team environments to make the workplace more productive.
- Performed EKG's, PFT's ,bone density screening ,phlebotomy, drugcreens
Education
Certified Medical Assistant - Medical Assistant
Everest Institute
Silver Spring, MD06-2006
Skills
- Venipuncture Proficiency
- Accurate Specimen Collection
- Compliance Management
- Clinical Documentation
- Accurate Calibration Techniques
- Proficient in EMR Systems
Timeline
Phlebotomist Team Lead
LabCorp
07.2012 - 03.2025
Certified Medical Assistant
Calvert Internal Medicine Group
09.2006 - 06.2012
Certified Medical Assistant - Medical Assistant
Everest Institute