Results-driven Project Manager and Business Analyst with 11+ years of experience managing synergized projects from conception to completion. Excels in project planning, platform migration, and process re-engineering. Digital and Social Media marketing expert; Mitigates risk through compliance and protocol alignment. Leads, trains, and mentors effective teams. Delivers Salesforce projects (Sales and Service Cloud) on time and within budget, with high-quality standards. Applies effective communication and refined interpersonal skills. Highly proficient in Project Management software, including Microsoft Project and JIRA.
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Performance Management, Innovation, Process Design, Digital and Social Media marketing. Process Re-engineering, Project Management, Goal Achievement, Data Analysis, Business Intelligence, Business Insight, Problem-solving, Presentation Delivery, Stakeholder Engagement, Relationship Building, Training, Mentorship, Team Leadership, Collaboration, Communication, Building Shared Vision, Vendor Management, Risk Mitigation, Variance Reduction, Platform Migration, Systems Testing, Time Saving, Continuous Improvement, Systems Upgrade, Data Mapping, Delivers Results