Toluwa Diran-Ojo
Southfield,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Building Support Specialist
United Wholesale Mortgage
04.2024 - 10.2024
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Loaded and unloaded building materials from trucks to job sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
Quality Assurance Specialist
StockX
03.2021 - 04.2023
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Implemented process improvements to increase productivity in quality assurance operations.
Client Communications Specialist
Rock Connections
04.2020 - 03.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Logged call information and solutions provided into internal database.
Education
High School Diploma -
University High School Academy
Lathrup Village, MI06.2017
Skills
- Sampling
- Regulatory Compliance
- Correction Action Planning
- Documentation and Reporting
- Data Analysis
- Risk Management
Timeline
Building Support Specialist
United Wholesale Mortgage
04.2024 - 10.2024
Quality Assurance Specialist
StockX
03.2021 - 04.2023
Client Communications Specialist
Rock Connections
04.2020 - 03.2021
High School Diploma -
University High School Academy
Similar Profiles
Jonathan BadalamentiJonathan Badalamenti
Benefits Specialist at United Wholesale MortgageBenefits Specialist at United Wholesale Mortgage
Ariana D'AloisioAriana D'Aloisio
National Account Executive at United Wholesale MortgageNational Account Executive at United Wholesale Mortgage
Cassidy FletcherCassidy Fletcher
Mortgage Underwriter at United Wholesale MortgageMortgage Underwriter at United Wholesale Mortgage