Toluwanimi Adegbite
Baltimore,MD
Summary
Knowledgeable Insurance Executive with track record in leading marketing operations and driving sales growth. Proven ability to enhance customer satisfaction and streamline processes. Demonstrated strong leadership and team-building skills to achieve organizational goals.
Convenience store Manager with 6+ years of experience managing a high-quality and fast-paced organization. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a 92% rise in sales through upselling techniques.
Overview
9
9
years of professional experience
Work History
Store Leader Sr
GETGO INC
12.2021 - Current
- Managed day to day operations in every department and ensured a safe environment for all team members and customers.
- Recruiting, interviewing and training candidates to empower them to make good decisions.
- Prioritization and task delegation as well as inspecting team member methods and expectations.
- Build strong teams where unity and respect are prioritized and everyone working together to consistently push the organization forward.
- Understanding numbers and financial trackers; KPIs, P&Ls, SFR, etc.
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
Insurance Executive
ADP Insurance Agency
05.2018 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Guided agents through life, health, property and casualty insurance licensing and renewal processes.
Assistant Manager
WAWA
01.2022 - 12.2024
- Worked with vendors, monitored sales, maintained inventory, and employee schedules.
- Maintained daily financial reports and deposits.
- Ensured employees adhered to policies and procedures.
Manager
CYCDOR
01.2017 - 01.2020
- Generate revenue for fortune 100 clients like Comcast and Verizon by acquiring new clients, retaining existing clients and leading a team of Marketing experts.
- Welcoming customer service, and receiving 100% positive reviews.
- Improved dining experience, resulting in a 9% increase in customer satisfaction.
- Responding to customer complaints and providing free vouchers to dissatisfied diners, encouraging 3+ negative reviewers to change reviews.
- Managed staff hiring, scheduling, and communication, reducing staff stress and turnover by 12%.
- Supervised staff work, giving instructions for improvement, and reprimanding staff as needed.
Education
Bachelor of Science - Marketing
York College of PA
York, PA05-2019
Skills
- Customer Service
- Insurance, Annuities, and Benefit Plans
- Leadership
- Resolving Customer Complaints
- Staff Management
- Sales Development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
WAWA
01.2022 - 12.2024
Store Leader Sr
GETGO INC
12.2021 - Current
Insurance Executive
ADP Insurance Agency
05.2018 - Current
Manager
CYCDOR
01.2017 - 01.2020
Bachelor of Science - Marketing
York College of PA
LET'S TALK!
- Telephone: 412-526-2537
- Email: adegslotol@yahoo.com
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