Persistent, tested and proven leader with a proven track record of success leading and growing organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Rose from individual contributor and company's 2nd salesperson in 2003 to VP of Global Sales and Executive Leadership Team within 4 years. Led commercial function for 7 years to drive exponential growth during uncertain economic environments.
As Vice President of Global Sales, I led as 'Player/Coach" all of eCornell's corporate sales operations including our team of 30+ Account Directors, Account Managers / Customer Success Teams. Oversaw all corporate partnerships, university relationships as well as international distributors/re-sellers of eCornell Programs worldwide to drive customer acquisition AND retention to deliver revenue growth year over year. Scaled the B2B channel from zero revenue to eight figures and customer base from single digits to 100+ during my tenure.
• Coached direct reports in sales strategy, pipeline management, opportunity management, and career planning / development while eliminating roadblocks to team performance.
• Established strict qualification standards and developed other processes which reduced the sales cycle by 30%.
• Managed complex sales cycles with both new and existing customers while establishing and maintaining relationships with executive level contacts.
• Created a strategy for realizing the teams sales objectives driving improvement across key sales metrics including close rates, average deal size, and time-to-close through on-going training and coaching.
• Established eCornell Client Advisory Board and semi-annual retreat to drive client engagement & retention, VoC for eCornell and all school partners and new client acquisition.
• Led the effort to obtain GSA certification to increase scale of government business with Department of Navy, CIA, US Army Special Forces, NAVSEA and other government agencies.
• Managed relationships with all Cornell University school partners at School of Industrial Labor Relations, School of Hotel Administration, College of Engineering and Johnson Graduate School of Management to grow & enhance product portfolio.
• Managed re-seller partnerships across Americas, EU, EMEA, MENA APAC & ASEAN with partners such as Canadian HR Press, Failte Ireland, Egyptian Tourism Federation, Forte Fudan, Genashtim, Qatar Financial Centre Authority, Dubai International Finance Center and Monterey Tech and successfully increased revenue year over year by 40%
• Consistently increased annual revenue growth and during tenure by an overall 533%.