The way to get started is to quit talking and begin doing.
Walt Disney
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
Work History
Financial Learning Café Inc.
Warren, OH
CEO
11.2022 - Current
Job overview
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Monitored staff performance, providing final-say assessment over inquiries.
Prepared bank deposits and handled business sales, returns and transaction reports.
Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Black Family Restaurants
Primary Maintenance Technician
11.2022 - Current
Job overview
Safely and effectively handled wide range of cleaning products and solutions.
Positively engaged with customers and maintained professional appearance as company representative.
Reported issues to property manager so effective resolutions could be put into place.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Developed and implemented strategies to improve maintenance processes.
Financial Learning Coalition Inc.
Winter Haven, FL
Business Development Manager
03.2019 - 08.2021
Job overview
Reached out to potential customers via telephone, email, and in-person inquiries.
Negotiated and closed long-term agreements with new clients in assigned territory.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Generated new business with marketing initiatives and strategic plans.
Prepared sales presentations for clients showing success and credibility of products.
United Credit Foundation Inc.
Orlando, FL
Senior Business Manager
06.2016 - 06.2019
Job overview
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Communicated with customers and vendors positively with particular attention to problem resolution.
Coordinated team schedules to keep shifts properly staffed during busy periods.
Improved business profits through innovative cost containment and revenue generation techniques.
Developed initial sales roadmaps and market strategies to promote successful product launches.
Consumer Law Group
Boca Raton, FL
Financial Advisor Team Lead
02.2008 - 10.2016
Job overview
Calculated clients' available monthly income to meet debt obligations.
Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions or payment plans.
Assisted clients with filing for bankruptcy and other debt-relief options.
Proven ability to develop and implement creative solutions to complex problems.
Received and submitted customer payments to further reduce open account balances.
Responded to client concerns and questions about credit scores and methods to improve numbers.
Specialist – Learning Operations at BMO Financial Group – Institute for LearningSpecialist – Learning Operations at BMO Financial Group – Institute for Learning