Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom Brady

Tampa,FL

Summary

Being skilled in Sales and Customer Success Management, with a background in diverse environments. Possess strong communication, negotiation, and strategic planning skills critical for thriving in Customer Success Management roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing effective process implementation.

Overview

5
5
years of professional experience

Work History

Restaurant Consultant

Cake POS
07.2025 - Current

- Led and expanded regional partner relationships with Sysco through General Sales Meetings, team huddles, ride-along days, and lead-sharing initiatives.

- Self-sourced $40M+ in qualified pipeline and generated an additional $100M+ through strategic partnerships, including Sysco.

- Led the full sales-cycle from initial outreach through contract execution to onboarding. Ensuring Sysco partner reps received their automated SPIFF payouts for closed-won deals. Implementing Cake POS systems into over 15 restaurant locations in my first quarter.


Sales Development Representative

Branch
10.2023 - 07.2025

- Generated a qualified pipeline exceeding $45 Million, driving critical revenue growth

- Sourced Closed-Won over $13 Million in ARR across 24 opportunities

- Converted over 250 qualified deals, achieving 135% of quota

- Penetrated new business verticals to support Branch's growth ambitions

Director of Operations

Diggy Dogs
07.2022 - 01.2025

- Increased monthly sales from 5k to over 25k in 2024 by driving business growth initiatives

- Directed event operations for gatherings from as few as 10 attendees to over 50k

Account Executive

Heimdal
01.2023 - 10.2023

- Drove revenue growth by building direct business relationships and expanding channel partnerships in key territories.

- Closed the first-ever deal in company history across the U.S., LATAM, and Canadian markets.

- Partnered with cross-functional teams to accelerate the sales cycle and deal execution.

Sales Development Representative

Heimdal
07.2022 - 12.2022

- Manage inbound sales development leads with international marketing team

- Coordinate client schedules with Heimdal team experts and Heimdal executives.

- Connect with new business via outbound approach through various platforms.

Sales Manager

Pine Ridge Landscaping
12.2020 - 07.2022

- Managed sales cycles end-to-end, leading projects from client acquisition to project completion.


- Customized project plans to meet client-specific needs, increasing customer satisfaction, and driving referral business.

Education

Bachelor of Arts - Public Relations

Radford University
Radford, VA
05-2017

Skills

  • - Fluent in Spanish
  • - Proficient in Portuguese
  • - BJJ Purple Belt
  • - 4-time Ironman finisher
  • - Hubspot
  • - Outreachio
  • - Zoominfo
  • - NASM certified Personal Trainer
  • - First Aid/CPR certified

Timeline

Restaurant Consultant

Cake POS
07.2025 - Current

Sales Development Representative

Branch
10.2023 - 07.2025

Account Executive

Heimdal
01.2023 - 10.2023

Director of Operations

Diggy Dogs
07.2022 - 01.2025

Sales Development Representative

Heimdal
07.2022 - 12.2022

Sales Manager

Pine Ridge Landscaping
12.2020 - 07.2022

Bachelor of Arts - Public Relations

Radford University