Highly experienced Technical Success Engineer with 15+ years of experience in providing technical solutions to customers. The proven track record of successfully resolving complex technical issues and implementing innovative solutions to optimize system performance. Current expertise is helping to drive the design, development, and launch of products or solutions the organization is providing. This includes helping to define and implement new features into products and help with the overall product roadmap. It also includes driving product design requirements with the engineering team and working closely with marketing to ensure a seamless experience for the users.