Tom Clark
Reading,MA
Summary
Proficient Library professional offering exceptional leadership, planning and problem-solving abilities developed over 25 years of experience in library science
- Able to manage and administer staffs and community activities
- Accomplished professional experience as an Information Professional, Library Director, Knowledge Manager, people manager, consultant, entrepreneur, salesperson, lecturer and teacher
- Skilled researcher adept at providing value-added information via advanced online searching, sharpened in high-pressured deadline environments
- Worked in many customer-focused environments always providing timely result delivery of patron requests
- Extensive digital and physical collection development experience including acquisitions, cataloging and serials management
- Experienced in strategy development with focus on integrating proactive information services across large corporate environment
- Developed problem-solving and idea-generating abilities while working with all levels of employer and client management
- Served in project management and cross disciplinary team roles under time-sensitive conditions, exhibiting managerial and team responsibilities, showing organizational initiative and adaptability
- Vast experience in both leadership and participation roles for a variety of professional library organizations
- Considerable experience in the vendor relations field from service and client side
Overview
38
38
years of professional experience
Work History
Assistant Library Director
Rockport Public Library
04.2023 - Current
- Assume on-sight duties as assigned by Library Director
- Manage 15 full-time staff, part-time staff, substitutes, intern and volunteers
- Coordinate daily, weekly and monthly staff schedules
- Identify, prioritize and assign project and library duties
- Establish relationships with town employees, including (but not limited to) Town Manager, Department of Public Works, Town IT department, School IT department and local Cable network
- Assess, implement and/or delegate duties for pending and live programs
- Identify and interact with Library stakeholders
- Schedule and/or attend library-related meetings and, overall, be prepared to act as library representative at all times.
Information Services Librarian
12.2022 - Current
- Provide in-person reference services as well as via email and phone
- Create reading lists for displays
- Monitor patrons and deal with unruly patrons
- Provide assistance for facility space management
- Host event programming
07.2022 - Current
- Providing fundraising and social media assistance for group raising money for new public library facility
TomClark360 KM Services
05.2013 - Current
- Knowledge Management offerings spanning a variety of industries, performing services ranging from information retrieval to knowledge assessment, data analysis and strategic development
- Selected client work
12.2021 - 05.2022
- Provided operations direction, knowledge assessment and service desk management for a Managed Services company during employee transitions.
Library Director
Congregational Library & Archives, CLA
07.2015 - 08.2021
- Supervise a staff of 3 Archivists, and a Librarian
- Manage a published and archival history collection of over 225,000 titles
- Take care of all day-to-day operation of the facility as well as duties of personnel director for the entire CLA staff (including Executive Director, Office Manager, and Hidden Histories Director)
- This entails building and space management duties as well as benefits and HR responsibilities
- Actively participated in policy, budget development, goal setting, planning and fundraising
- Evaluate, select and implement Digital Asset Management (DAM) system
- Manage $2M renovation project
- Act as Project Supervisor for all digital conversion projects
- Write grant proposals to fund projects and contribute to non-profit endowment for operation of CLA
EBSCO Information Services
11.2014 - 04.2015
- Developing corporate client marketing strategy for
Interim Library Director
Langley Adams Public Library
07.2014 - 10.2014
- Duties included (but not limited to) budget management, invoicing, payroll, collection development, programming, personnel issues, staff and site scheduling, book-club facilitation, web site management and social media coordination
- Successfully collected data for ARIS report and submitted for State Aid reimbursement
- Financial Report submission qualified library for 100% FY2015 State Aid reimbursement
- Managed Massachusetts Board of Library Commissioner's Preservation Grant
- Working on new 5-year strategic plan with particular focus on building renovation and expansion
- Investigating infrastructure change as first step in technology upgrades w/objective of bringing new innovation opportunities (like Makerspace)
- Shown expertise at operating within the Evergreen integrated library system and LibraryInsight software
- Hired and trained 3 new staff members (Youth Services Librarian, Library Assistant and Page)
- Worked with Merrimack Valley Library Consortium on all activities relating to Library's circulation activity and network
- Handled various Library donation and programming activities
Knowledge Services Team Lead
MITRE Corp
02.2007 - 05.2013
- Managed staff of up to 8 professional researchers, performing staff outreach and marketing while triaging workflow
- Worked on Corporate Library service strategies, focusing on integrating social media and current awareness into project space
- Critical member of several government initiative projects in security, defense, systems engineering and knowledge management
- Initiate and coordinate participation in Corporate Library efforts including (but not limited to) tagging, content ranking, tacit knowledge input and targeted search tool options
- Meet regularly with corporate leadership to evaluate wide-ranging project workspace for departmental involvement
- Identify and introduce innovative concepts for potential targeted deployment into departmental, corporate and government clients
- Member of corporate new employee indoctrination team and primary trainer in social media and current awareness applications
- Provide leadership mentoring
Site Library Mgr
Sun Microsystems
03.2000 - 01.2007
- Managed site library for population that peaked at 1800
- Maintain site budget for library
- Coordinated research and consulting partnerships with R&D and engineering business units
- Designed, implemented and participated in awareness program that included all levels of outreach and training for Sun community
- Evaluated and negotiated vendor content offerings for entire organization
- Responsible for marketing and outreach of library services to EAST domain and engineering business units across global domain
- Involved in project teams in engineering, sales, marketing, HR and educational development communities
- Responsible for serials management and collection development as well as coordinating knowledge sharing partnerships with a variety of engineering units
- Supervisory role of part-time help and project lead for library event participation and outreach programs
- Team lead or participant in variety of library and partner projects including collection development, e-content development, internal social networking collaborations and research consultation
Knowledge Management Consultant
LEXIS-NEXIS
03.1999 - 03.2000
- Part of sales team handling National Accounts in Northeast/NY corridor
- Assess client needs and introduce solutions
- Offer customized client training and hands-on implementation of products
- Coordinate new product rollouts at chosen customer sites.
Technical and Business Information Specialist
Johnson & Johnson Professional, Inc
10.1996 - 01.1999
- Utilized advanced medical, business and intellectual property research skills to help focus new business initiatives, further the progress of new and existing R&D projects, assist in competitor financial analysis, and track industry intelligence
- Organized a diverse collection by use of advanced indexing and cataloging skills
- Grew the collection via specific industry knowledge and experience with a variety of print, multimedia and online sources
- Facilitate access to the collection by researching, selecting and implementing a library automation system
- Devise, promote and teach a variety of educational programs directed at growing user community in all available information tools
- Streamlined business processes and maintain fiscal responsibility while promoting contributions to the corporate bottom line
Vice President of Research
Vivamus Concepts
06.1996 - 01.1998
- Worked as an Information Broker with clients spanning a variety of industries, performing services ranging from information retrieval to knowledge assessment and data analysis
- Assisted in marketing and bookkeeping activities, contract negotiations, conference and seminar responsibilities, article and newsletter publications, and speaking engagements
Information Professional Support Consultant
LEXIS-NEXIS
09.1995 - 06.1996
- Served the corporate library community, addressing needs relating to LEXIS-NEXIS as well as any area of library management
- Services included consultation, presentations, public speaking and group/individual instruction
- Taught advanced LEXIS-NEXIS classes to clients and provided LEXIS-NEXIS instruction at library schools
Librarian
Boston Herald
01.1988 - 09.1995
- Handled information requests from editorial staff, reporters and management and assisted in management of all library duties
Sports/Business Reporter
Boston Herald
05.1985 - 01.1988
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- Developed list of Knowledge Management services for law firm
- Offered guidance for leading European business university's Knowledge Management offerings
- Consulted on archiving job activities for large regional port authority
Education
Master of Library Sciences -
Simmons College Graduate School of Library & Information Science
Boston, MABachelor of Arts - Psychology
Tufts University
Medford MASkills
- QuickBooks, eTapestry, Quartex, DTIC, LexisNexis, EbscoHOST, ACM, INSPEC, IEEE Electronic Library, SpringerLink, SIRSI, WordPress, Drupal and host of Market Research Vendors and Open Web Findability options
- Experience with variety of other professional and commercial online information services and multimedia products
- Multi-platform proficiency in various applications; Digital Asset Management Systems, Content Management Systems, Document Management Systems and Integrated Library Systems
- Mastery in all Microsoft Office Suite programs- including SharePoint
- Very experienced in Google Workspace
Affiliations
American Management Association (AMA) Leadership and Team Development for Managerial SuccessPROFESSIONAL ORGANIZATIONSSpecial Libraries Association 1994 to present 2005 nominee for Association Chapter Chair 2004 Nominating CommitteeDIVISIONS: Information Technology (Secretary 2003-5) Engineering (member) Science-Technology (member) Knowledge Management (member)CHAPTERS: Boston/New England Program Coordinator 1998-2011 Awards Committee chairperson 1998 to 2004 Finance Director 2002 to 2004 Membership Chairperson 2004-2005 President-Elect 2004-2006 President 2007-2008 Past President 2009-2010 Vendor Support Chair 2011Beta Phi Mu (International Library Science Honor Society) 1995 to present 2012-13 Simmons Beta Beta Chapter PresidentSystems Integrators Knowledge Management (SIKM) Leaders Boston Chapter 2011 to presentBoston Librarians Group 2010 to presentSPEAKING ENGAGEMENTS MIT Enterprise Forum, Boston Computer Society Sales and Marketing Division Simmons Graduate School of Library and Information Science Southern Connecticut Graduate School of Library Science
Additional Information
- AWARDS , 1996 Kenneth R. Shaffer Award for outstanding academic achievement, leadership potential and service to the Simmons GSLIS community. 2004 SLA Boston Chapter Distinguished Service for years of meritorious service to Boston Special Libraries community
Timeline
Assistant Library Director
Rockport Public Library
04.2023 - Current
Information Services Librarian
12.2022 - Current
07.2022 - Current
12.2021 - 05.2022
Library Director
Congregational Library & Archives, CLA
07.2015 - 08.2021
EBSCO Information Services
11.2014 - 04.2015
Interim Library Director
Langley Adams Public Library
07.2014 - 10.2014
TomClark360 KM Services
05.2013 - Current
Knowledge Services Team Lead
MITRE Corp
02.2007 - 05.2013
Site Library Mgr
Sun Microsystems
03.2000 - 01.2007
Knowledge Management Consultant
LEXIS-NEXIS
03.1999 - 03.2000
Technical and Business Information Specialist
Johnson & Johnson Professional, Inc
10.1996 - 01.1999
Vice President of Research
Vivamus Concepts
06.1996 - 01.1998
Information Professional Support Consultant
LEXIS-NEXIS
09.1995 - 06.1996
Librarian
Boston Herald
01.1988 - 09.1995
Sports/Business Reporter
Boston Herald
05.1985 - 01.1988
Master of Library Sciences -
Simmons College Graduate School of Library & Information Science
Bachelor of Arts - Psychology
Tufts University
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