Thomas Crook
Gillespie,Il
Summary
As the former owner of Crook Construction, I leveraged my expertise in project management and relationship building to significantly enhance operational efficiency and client satisfaction. My dedication to regulatory compliance resulted in a high project success rate, driving repeat business and referrals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Owner
Crook Construction
03.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Lead Abatement /Site Supervisor
TBI Construction / Crook Construction
03.1999 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Implemented best practices and safe operating procedures.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Resolved issues among team members to keep employees on task.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
- Managed procurement of materials to stay within budget, negotiating favorable terms with suppliers.
- Negotiated with local authorities for necessary permits and licenses, ensuring legal compliance and project continuity.
- Facilitated training programs for new hires, enhancing team skill sets and performance.
- Coordinated with contractors and teams for timely project completion, ensuring efficiency and quality.
- Supervised installation of critical infrastructure, ensuring adherence to technical specifications and standards.
- Optimized labor allocation to meet project milestones ahead of schedule, demonstrating effective team leadership.
- Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Developed and maintained positive relationships with clients and other stakeholders.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Provided feedback to workers on job performance and safety procedures.
- Trained workers in proper methods, equipment operation and safety procedures.
- Sourced suppliers and purchased necessary materials for work.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Education
GED -
Bunker Hill High School
Bunker Hill, IL06.1987
Skills
- Project estimating
- Staff management
- Bidding processes
- Contract management
- Regulatory compliance
- Hiring and staffing
- Profit and loss
- Electrician
- Carpenter
- Roofing
Timeline
Owner
Crook Construction
03.2011 - Current
Lead Abatement /Site Supervisor
TBI Construction / Crook Construction
03.1999 - Current
GED -
Bunker Hill High School
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