Tom Degnan
New York,NY
Summary
Dedicated professional with strong customer service skills, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences and fostering positive relationships. Proven ability to handle diverse customer inquiries efficiently and professionally.
Overview
14
14
years of professional experience
Work History
Bartender
The Vinyl Room
08.2023 - 05.2024
- Taking accurate orders from customers and loading them into POS system
- Maintain customer satisfaction while on the floor - consistently checking into make sure the patrons are doing well, without being intrusive
- Ensuring a certain standard of excellent service
- Constantly monitoring patron satisfaction as well as patron behavior
- Ensuring that bar is broken down properly, as well as clean at the end of the shift
Actor
CBS Studios
New York, New York
07.2015 - 05.2016
- Engaged with fellow cast members to enhance on-screen chemistry.
- Maintained professionalism on set, contributing to a positive work environment.
- Studied and memorized scripts to learn lines and cues.
- Studied scripts to learn about characters' personalities, goals, and motivations.
- Collaborated with directors and producers during rehearsals and filming.
Bartender
Stecchino
New York, USA
08.2011 - 01.2014
- Maintaining patron satisfaction
- Confidently executing points of service
- Engaging customers in a variety of subjects in order to give them a fun and enjoyable experience
Actor
Disney/abc Television Group
New York, New York
10.2010 - 08.2011
- Analyzed scripts to develop character backgrounds and motivations.
- Attended promotional events and interviews for show marketing efforts.
- Maintained professionalism on set by arriving early, following directions, and staying focused.
- Collaborated with director to find best interpretation for character.
- Collaborated with other actors to brainstorm ideas.
Bartender
The Delicatessen
New York, USA
02.2010 - 10.2010
- Maintain a clean and efficient bar for consistent and strong service
- Provide patrons with a fun and relaxed atmosphere and monitor patron satisfaction
- Ability to handle parties of up to 40 by myself. (Working in the minibar)
Education
Bachelor of Arts - Finance
University of Notre Dame
Notre Dame, INMaster of Arts - Acting
Case Western Reserve University
Cleveland, OHSkills
- On-set professionalism
- Collaboration with directors
- Customer relationship management
- Outgoing personality
- Verbal communication
- Creative brainstorming
- Problem solving
- Team collaboration
- Script adherence
- Script memorization
- Scene analysis
- Director collaboration
- Cold reading
- Exceptional interpersonal skills
- Professional demeanor
- Stage presence
- Voice projection
- Poised
- Basic accounting
References
- David Garrett, 845-705-3780, Former GM of Vinyl Room, now at Paul Brady Wine
- Mark Alan Gordon, 802-777-5575, Associate Director of CWRU MFA Program
Timeline
Bartender
The Vinyl Room
08.2023 - 05.2024
Actor
CBS Studios
07.2015 - 05.2016
Bartender
Stecchino
08.2011 - 01.2014
Actor
Disney/abc Television Group
10.2010 - 08.2011
Bartender
The Delicatessen
02.2010 - 10.2010
Bachelor of Arts - Finance
University of Notre Dame
Master of Arts - Acting
Case Western Reserve University