Summary
Overview
Work History
Education
Skills
Formal Training
Timeline
Generic

Tom Dorsam

Long Island,NY

Summary

With over 20+ years’ experience in competitive sales and account management, I am a passionate and driven professional who thrives on delivering value and satisfaction to my customers. I am an accomplished negotiator with a demonstrated track record leading complex, multi-million-dollar negotiations. My skills include developing and executed account strategies based on the customers’ needs and goals and built to strengthen the relationships with key senior decision-makers and influencers. The have a vast knowledge working with Fortune 500 companies. Top 3% of sales force 3 of the last 5 years.

Overview

29
29
years of professional experience

Work History

Director, Enterprise Accounts Sales

UPS
06.2004 - Current

Current Role: Managing a $250MM+ book of business, overseeing two Fortune 30 customer strategies and sales activities across UPS's product portfolio, including all supply chain activities.


Responsibilities: Drive global business growth through solution development. Lead customer-facing communications. Handle contract development, value creation, and complex negotiations.

Enterprise Account Manager

UPS
07.2002 - 05.2004

Responsibilities: Developed relationships with Enterprise Account customers at child sites, identified new revenue opportunities within UPS’ largest enterprise customers. Networked with decision-makers to reveal additional revenue sources.

  • Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
  • Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.
  • Achieved sales targets consistently by implementing effective account management strategies and providing exceptional customer service.

Senior Account Executive

UPS
10.1998 - 06.2002

Responsibilities: Achieved sales plan by generating profitable UPS revenue growth with middle-market customers. Developed new business and retained existing business within assigned accounts.

Managed accounts with a combined actual and potential revenue of at least $200,000 per annum.

  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Developed new business opportunities for company growth through effective networking and client presentations.

Operations

UPS
11.1994 - 09.1998

UPS Service Provider

Education

Bachelor of Science - Organizational Managment

Manhattan College
The Bronx, NY
2002

Skills

  • Strategic Sales
  • Solution Development
  • Customer-Facing Communications
  • Contract Development
  • Value Creation
  • Negotiation Skills
  • Relationship Management
  • Contract Management
  • Business Planning

Formal Training

SPIN Selling, Situational Sales Negotiation, Dale Carnegie - Public Speaking, 

Timeline

Director, Enterprise Accounts Sales

UPS
06.2004 - Current

Enterprise Account Manager

UPS
07.2002 - 05.2004

Senior Account Executive

UPS
10.1998 - 06.2002

Operations

UPS
11.1994 - 09.1998

Bachelor of Science - Organizational Managment

Manhattan College
Tom Dorsam