Tom Fitzgerald
Buffalo,NY
Summary
Results-oriented sales professional and product engineer with a proven track record in technical sales and engineering within the industrial sector. Adept at building strong customer relationships, exceeding sales targets, and driving revenue growth. Skilled in consultative selling, solution development, and navigating complex sales cycles. Leverage engineering background to deeply understand product capabilities and tailor solutions to precisely meet unique customer needs. Committed to delivering exceptional customer experiences and achieving business objectives.
Overview
9
9
years of professional experience
Work History
Product Engineer
Moog Space and Defense Group
05.2023 - Current
- Collaborated with cross-functional teams to develop and launch new products, ensuring alignment with customer needs and market demands
- Conducted extensive product testing to ensure quality, safety, and compliance with industry standards
- Provided technical support to customers and internal stakeholders throughout the product lifecycle
- Collaborated with customers to understand their specific needs and tailor product designs accordingly.
Sales Technician
Moog Industrial
11.2019 - 05.2023
- Prepared and delivered technical presentations explaining products or services to customers and prospective customers
- Collaborated with sales teams to understand customer requirements and provide sales support
- Managed Moog actuator repair/overhaul program outages for the entire United States
- Worked closely with customers to understand their unique requirements and propose design modifications to meet their needs.
Engineering Technician
Moog Inc.
03.2016 - 11.2019
- Assembled and disassembled both mechanical feedback and electrical feedback valves
- Read detailed schematics of valves to ensure proper assembly and customer satisfaction
- Used tools such as AVTS, calipers, and torque wrenches to ensure valves were assembled to specifications
- Collaborated with customers to gather feedback on product performance and identify areas for improvement.
Education
Bachelor of Science (B.S) - Industrial Engineering Technology
Buffalo State University
Associates of Applied Sciences - Electrical Engineering
SUNY Canton
Master's in Engineering Management (in progress) - undefined
University at Buffalo
01.2025
Skills
- Sales Planning
- Sales Presentations
- Product Demonstration
- Presentation Skills
- Cross-Functional collaboration
- Problem Solving
- Adaptability
- Data Analysis
- Troubleshooting
- Technical Documentation
Timeline
Product Engineer
Moog Space and Defense Group
05.2023 - Current
Sales Technician
Moog Industrial
11.2019 - 05.2023
Engineering Technician
Moog Inc.
03.2016 - 11.2019
Bachelor of Science (B.S) - Industrial Engineering Technology
Buffalo State University
Associates of Applied Sciences - Electrical Engineering
SUNY Canton
Master's in Engineering Management (in progress) - undefined
University at Buffalo
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