Tom Gibson
Toms River,NJ
Summary
Dynamic and results-driven manager with extensive experience in Enterprise SaaS, recognized for exceptional leadership capabilities. Proven track record of enhancing productivity and customer satisfaction while effectively driving revenue growth and sales performance. Dedicated to refining operational processes and maximizing employee potential to achieve organizational goals. Passionate about fostering a culture of innovation and excellence within teams.
Overview
14
14
years of professional experience
Work History
Enterprise Sales Director
ParkourSC
02.2024 - 07.2024
- Developed profiles of marketplace and competition to improve prospecting.
- Listened carefully to Pharmaceutical customers' needs and recommended best-in-class Supply Chain solutions to resolve issues.
- Allocated resources, oversaw sales campaign and developed process for smooth transition through stages of sales to Pharmaceutical businesses.
Sales Director
Verint Systems Inc.
11.2020 - 06.2023
- Hired as a front line sales representative for Verint's AI platform then promoted in February 2021 to run a team in Verint's Digital First Engagement platform.
- Closed a multi-million dollar deal with Merck to roll out artificial intelligence on all Merck's brand sites
- Built, trained and managed a team of 8 sales representatives and grew the digital first engagement business 150% YoY
- Managed team of sales representatives, providing guidance, coaching and support.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Led key sales initiatives at Abbvie, Novo Nordisk, Cardinal Health, Novartis and many others
- Responsible for improving numerous internal processes at Verint such as pricing model, GTM strategy and led professional sales training for all new sales reps.
Sales Director
Medallia Inc.
10.2019 - 04.2020
- Focused on building out the new pharmaceutical vertical at Medallia
- Closed 500k new business deal with Pfizer in third month at company
- Closed 200k international expansion at Henry Schein Inc
- Led development of go to market strategy with partners such as Kantar Health and Deloitte
- Responsible for leading and developing team of three sales people focused on building out pharmaceutical vertical
Enterprise Account Executive
Anaplan
02.2019 - 10.2019
- Field sales of cloud based connected planning platform into G2k companies.
- Responsible for full sales life cycle of driving new and expansion business.
- Closed 150k expansion at Madison Square Garden
- Led team of one inside sales person and one business development person Oracle
Application Sales Manager
Oracle
09.2017 - 02.2019
- Responsible for selling Oracle Customer Experience solutions into defined set of enterprise accounts and subsidiaries including: Con Edison, National Grid, UBS, Parker Hannifin and others
- 140% of quota in FY18
- Winner "Stand and Deliver; Modern CX Today" ASM Competition.
Enterprise Account Manager
Zendesk Inc.
01.2015 - 11.2017
- 159% of quota in Q4 2015
- Negotiated multimillion dollar renewals in Q4 2016
- Exceeded quota in 2015 and 2016
- Key accounts: Johnson & Johnson, SquareSpace, Medidata, Rockstar Games, Toys R Us, Fujitsu, Home Depot, Verizon
- Boosted sales by executing complete sales cycle process and managed Northeast sales pod of four enterprise sales people.
Sales Manager
Commence Corporation
06.2010 - 01.2015
- Hired to generate new business and manage existing relationships with SaaS based CRM software clients.
- Managed sales team of two sales professionals.
- Worked with C Level and Director Level to understand their key business challenges and demonstrate how the software solves those business challenges.
- As sales manager responsible for managing company pipeline, increasing sales, identifying vertical markets, product development and contributing in any other way needed to grow the business.
- Hunting for new business Accomplishments: Ranked as #1 Sales Performer for the entire company in 2012 and 2013.
- Noted for redesigning company pricing which led to a 15% increase in sales the following quarter Promoted to sales manager after first full year with the company to drive sales and mentor other team members to increase sales.
- Recognized by company President for excellence in using social media to generate new business Key accounts: Weight Watchers, Omega World Travel, Myogenix, Purina, Novinda, Great American Title, Steel Valley FCU, MRI Steel Framing, Phreesia, Banker's Bank.
Education
Bachelor of Science - Communications
Seton Hall University
05.2002
Skills
- Enterprise software, Solution
- Revenue generation
- Sales presentations
- Sales coaching
- Competitive analysis
- Territory management
- National account management
- Key account development
- Sales team training
- GTM strategy building
- Complex project negotiations
Languages
English
Native or Bilingual
Timeline
Enterprise Sales Director
ParkourSC
02.2024 - 07.2024
Sales Director
Verint Systems Inc.
11.2020 - 06.2023
Sales Director
Medallia Inc.
10.2019 - 04.2020
Enterprise Account Executive
Anaplan
02.2019 - 10.2019
Application Sales Manager
Oracle
09.2017 - 02.2019
Enterprise Account Manager
Zendesk Inc.
01.2015 - 11.2017
Sales Manager
Commence Corporation
06.2010 - 01.2015
Bachelor of Science - Communications
Seton Hall University