Tom Halliday

Work History

Kitchen Manager

Delmarva Adult And Teen Challenge

01.2022 - Current

Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Checked and tested foods to verify quality and temperature.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Calculated prices of ingredients to monitor food costs and control expenses.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.

Waiter

The Greene Turtle Sports Bar & Grille

04.2014 - 03.2020

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Informed customers about daily and seasonal specials.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Used cash registers and credit card machines to cash out customers.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Trained new servers on restaurant policies and procedures.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Upsold appetizers, drinks and desserts to increase restaurant profits.
Met with chef to review daily specials and menu changes.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Processed orders and sent to kitchen employees for preparation.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness.

Bartender

Red Lobster

11.2010 - 04.2014

Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Obtained cash bank and stocked service bar to prepare for operation.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed strict recipes and drink measurements to minimize product used.
Explained daily specials and beverage promotions to exceed daily sales goals.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Crafted special drink and cocktail menu items for seasonal offerings.

Summary

Overview

Work History

Kitchen Manager

Waiter

Bartender

Education

No Degree - Nursing

No Degree - Business Management

High School Diploma -

Skills

Certification

Timeline

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