Summary
Overview
Work History
Education
Timeline
Generic

Tom Heald

Lubbock,Texas

Summary

Patient-oriented Nurse with 33 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Infusion therapy, direct patient care, Management, Customer service and public relation skills.

Overview

33
33
years of professional experience

Work History

RN Infusion Therapist

Accredo Specialty Pharmacy
09.2015 - 04.2024

Responsible for in home administration of IVIG/SCIG, clotting factors, alpha 1 products, pulmonary hypertension medications to include Remodulin, Veletri [both IV and subcutaneous] and many other medications. Educate on diagnosis, disease process, potential side effects. Admits, recertifications, care planning, plans of treatment. Experienced with all brands of pumps both stationary and ambulatory pumps {curlin, sapphire, cadd].

Nurse Manager

Texas Tech University Health Science Center
06.2013 - 10.2015
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.

Staff RN-MICU

Covenant Medical Center
07.2008 - 06.2013
  • Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
  • Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
  • Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
  • Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.

Nurse Manager-CICU

Covenant Medical Center
03.2002 - 02.2007
  • Direct supervision off 119 employees in a 32 bed CICU.. Took over management of this floor that was consisting loosing revenue and not meeting budget nor customer satifaction goal. within one year turned this unit into the highest revenue producing floor in the hospital. consistently met budget and achieved the highest customer satisfaction scores of all floors of the hospital. Conducted six-sigma/lean projects for this floor as well as lead other departments and floors in lean meetings. Hospital employee of the month on multiple occassions.

Resource Pool Registered Nurse

Covenant Medical Center
12.2001 - 02.2002
  • Excelled as a registered nurse on all floors as a relief staffing nurse. Experience in all ICU's, telemetry, emergency center, med/surg, and pediatrics.

Nursing House Supervisor

Vencor/Kindred Hospital {LTAC}
06.1993 - 03.2001
  • Responsible for directing/supervising all clinical operations of the hospital on the night shift. Supervised all floors to include ICU, telemetry, rehab, wound care, and med/surg. Responsible for staffing/scheduling, performing quality assurance audits for quality improvement program. Served as clinical resource for problem solving, Assisted staff with all patient related isssues. Assisted the Director of Nurses with interviewing, hiring, and counceling staff and conducted staff meetings. Over saw DON dutys in their absence. Participated on multiple hospital committees as well as the corporate steering committee.

Nurse Manager

Vencor/Kindred Hospital
06.1993 - 06.1993
  • Managed a 32 bed ventilator dependent Rehab floor. Responsible for staffing/scheduing, rounding with physicians, patients and family members to assure quality care was being given and that customer service goals were being met. Held patient care conferences weekly to assure patients where in line with their rehab goals.

Staff RN-MICU

Hermann Memorial Hospital
06.1991 - 05.1992
  • worked with all forms of invasive monitoring devices. Total patient care for acutely ill, medically complex patients. Served as relief charge nurse. Worked overtime shifts in the level 1 emergency center as a staff RN, triage nurse and occasionally worked in trauma pods.

Education

No Degree - Biology/Chemistry

Texas Tech University
Lubbock, TX

Diploma In Nursing - Nursing

Covenant School of Nursing
Lubbock, TX
05.1991

High School Diploma -

New Deal High School
New Deal, TX
05.1984

Timeline

RN Infusion Therapist

Accredo Specialty Pharmacy
09.2015 - 04.2024

Nurse Manager

Texas Tech University Health Science Center
06.2013 - 10.2015

Staff RN-MICU

Covenant Medical Center
07.2008 - 06.2013

Nurse Manager-CICU

Covenant Medical Center
03.2002 - 02.2007

Resource Pool Registered Nurse

Covenant Medical Center
12.2001 - 02.2002

Nursing House Supervisor

Vencor/Kindred Hospital {LTAC}
06.1993 - 03.2001

Nurse Manager

Vencor/Kindred Hospital
06.1993 - 06.1993

Staff RN-MICU

Hermann Memorial Hospital
06.1991 - 05.1992

No Degree - Biology/Chemistry

Texas Tech University

Diploma In Nursing - Nursing

Covenant School of Nursing

High School Diploma -

New Deal High School
Tom Heald