Tom Higuera
Bellflower,California
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
9
9
years of professional experience
Work History
Maintenance Program Coordinator
SAWTST
07.2020 - Current
- Facilitated regular meetings with over 40 mechanics to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for over 40 mechanics and volunteers, fostering knowledgeable and cohesive team environment.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Provided ongoing direction and leadership for program operations.
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
- Provided technical support to over 40 mechanics with necessary resources to carry out duties successfully.
- Motivated and directed over 40 mechanics to align operations with organizational mission using appropriate training initiatives and presentations.
- Cultivated collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
Export Warehouse Supervisor
Yusen Logistics Americas
11.2016 - 06.2020
- Comply with customs, and company laws and regulations.
- Ensure accuracy of over 500 daily shipments and supporting documentation.
- Prepare transportation documents for specified shipments.
- Correctly Label cargo and freight shipments in accordance with and airline requirements
- Prioritize work assignments, daily tasks to meet target.
- Managed team of 15 warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Used warehouse management software to reconcile daily inventory.
- Supervised shipping and receiving, distribution and workplace safety.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained clean working environment by enforcing strict cleanliness standards throughout entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Traffic Management Coordinator
US Army
06.2019 - 03.2020
- Coordinated administrative and operational functions for movement of government owned cargo by all modes of transportation within Europe to include hazardous materials.
- Determined priority mode of transportation, routing and quantity/type of equipment required to complete all types of shipment.
- Managed and performed all tasks related to shipment and receipt of Government freight in accordance with European commercial transportation and defense transportation system.
- Supervised documentation of cargo designated for movement to multiple destinations in Europe.
- Programmed and affixed radio frequency identification devices to sensitive and highly pilfer able cargo for real time in-transit visibility using defense transportation tracking systems.
- Supervised team of 30 soldiers in various European Countries.
Traffic Management Coordinator (88N)
US Army
09.2017 - 10.2018
- Serve as Traffic Management Specialist with Traffic Management Division (TMD) policy and regulations for all cargo movement modes through Defense Transportation System (DTS)
- Utilizes Global Air Transportation System (GATES) for data input, review hazardous and sensitive coding ensuring accuracies.
- Process ocean manifest and forward to receiving ocean terminal
- Utilizes Global Freight Management (GFM) to its fullest extent for freight moves, tracking, and commercial ocean bookings.
- Improved traffic flow by implementing effective traffic management strategies and coordinating with relevant stakeholders.
- Managed processing of over 200,000 pieces of cargo during import/export vessel
operations of 4 strategic commercial ports
Import Warehouse Supervisor
Yusen Logistics Americas
11.2016 - 09.2017
- Supervise daily warehouse operations in import department
- Provide quality service to customers
- Comply with company, customer, and department of transportation, and U.S
- Customs freight handling laws and requirements
- Inventory and document freight, cargo, and material shipments of all types
- Record and report all discrepancies and damages
- Supervised warehouse operations by managing employees during shifts.
- Operate various types of material handling equipment, from pallet jack to 4k forklift
- Ensure accuracy of shipments and supporting documentation
- Recommend measures to improve quality of service and OPERATIONS, while increasing efficiency and safety standards of department
- Prepare transportation documents for specified shipments and mode of travel
- Correctly Label cargo and freight shipments in accordance with regulatory requirements
- Provide daily safety training to warehouse staff to minimize WORKPLACE accidents
- Supervised shipping and receiving, distribution and workplace safety.
- Managed team of 15-20 warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Completed daily operations on time and maintained high standards of accuracy.
SERGEANT, TRANSPORTATION COORDINATOR
US Army
05.2015 - 01.2016
- Inspected, counted and documented cargo utilizing both manual and automated data processing systems
- Loaded and unloaded cargo supplies and equipment from aircraft, warehouses, vehicle trailers, and motor vehicles
- Operated and maintained all types and sizes of forklifts, container handlers and cranes
- Operated all wheel vehicles and equipment over varied terrain and roadways
- Supervised and checked proper loading and unloading of cargo on vehicle trailers
- Identified, corrected or reported all vehicle deficiencies
- Documented and inventoried cargo and vehicles of all types
- Prepared equipment, cargo, and vehicles for air movement in accordance with Air Force Air movement requirements
- Requested and coordinated transportation of cargo, equipment, and vehicles to meet mission requirements
- Loaded and secured deliveries up to 40,000 pounds.
- Managed processing of over 250,000 pieces of cargo during import/export
operations at Ali Al Salem Air Base
Education
CERTIFICATE - administration of justice
FULLERTON college
06.2012
Skills
- Microsoft Office
- Warehouse Operations
- Logistics Management
- Inventory Control
- Proactive mindset
- Strategic Planning
- Project Management
- Process Improvements
- Hiring and recruitment knowledge
- Training Coordination
- Report Preparation
Timeline
Maintenance Program Coordinator
SAWTST
07.2020 - Current
Traffic Management Coordinator
US Army
06.2019 - 03.2020
Traffic Management Coordinator (88N)
US Army
09.2017 - 10.2018
Export Warehouse Supervisor
Yusen Logistics Americas
11.2016 - 06.2020
Import Warehouse Supervisor
Yusen Logistics Americas
11.2016 - 09.2017
SERGEANT, TRANSPORTATION COORDINATOR
US Army
05.2015 - 01.2016
CERTIFICATE - administration of justice
FULLERTON college
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