Tom Huynh
Elk Grove,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
37
37
years of professional experience
Work History
General Manager
Curry Up Now
03.2022 - 08.2023
- Trained staff on company policies, procedures, and best practices to ensure consistent performance and adherence to standards
- Managed a diverse team of individuals by delegating tasks, providing feedback, and fostering a positive working environment
- Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
District Manager
Venquest Investments, LLC.
03.2019 - 08.2021
- Managed profit and loss statements to track financial performance and identify areas for improvement
- Planned budgets to allocate resources effectively and ensure financial stability
- Led a dynamic team to achieve goals and foster a collaborative work environment.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
General Manager
Rubio's Coastal Grill
10.2017 - 03.2019
- Managed profit and loss statements to track financial performance and identify areas for improvement
- Planned budgets to allocate resources effectively and ensure financial stability
- Led a dynamic team to achieve goals and foster a collaborative work environment.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Lemonade
06.2017 - 10.2017
- Facilitated employee development through training programs and mentorship initiatives
- Led a high-performing team by providing guidance, support, and strategic direction.
- Established and maintained effective communication with staff members to ensure efficient operations.
General Manager
Rubio's Coastal Grill
03.2001 - 06.2017
- Led a team of professionals to effectively achieve project goals and deadlines
- Evaluated and provided feedback on team members' performance to help them grow and excel
- Implemented staff training programs to enhance knowledge and skills within the organization
- Delivered exceptional customer service by addressing inquiries and resolving issues in a timely manner.
General Manager
Jack In The Box
01.1999 - 01.2001
- Demonstrated strong leadership skills by effectively delegating tasks and overseeing team performance
- Managed inventory control processes to ensure optimal stock levels and prevent shortages
- Provided staff training on company policies, procedures, and customer service standards
- Delivered exceptional customer service by addressing inquiries and concerns in a timely and professional manner.
SFO - Liquor Room Lead
Dobbs International Services
01.1994 - 01.1999
- Implemented rigorous quality control measures to ensure products met company standards
- Managed ordering supplies process to maintain adequate inventory levels at all times
- Maintained precise inventory management system to track stock levels and anticipate reordering needs.
1st Assistant Manager
McDonald Restaurant
01.1987 - 01.1994
- Managed cash handling procedures with accuracy and integrity
- Provided exceptional customer service to ensure positive experiences for all patrons
- Trained new staff members on company policies and procedures
- Maintained inventory levels to meet customer demand and minimize waste.
Education
Some College (No Degree) - Computer Science
City College of San Francisco
San Francisco, CASkills
- Financial Administration
- P&L Management
- Customer Retention
- Schedule Management
- Staff Supervision
- Business Administration
- Project Management
- Team training and development
- Profit Generation
- Human Resources Management
References
References available upon request.
Timeline
General Manager
Curry Up Now
03.2022 - 08.2023
District Manager
Venquest Investments, LLC.
03.2019 - 08.2021
General Manager
Rubio's Coastal Grill
10.2017 - 03.2019
General Manager
Lemonade
06.2017 - 10.2017
General Manager
Rubio's Coastal Grill
03.2001 - 06.2017
General Manager
Jack In The Box
01.1999 - 01.2001
SFO - Liquor Room Lead
Dobbs International Services
01.1994 - 01.1999
1st Assistant Manager
McDonald Restaurant
01.1987 - 01.1994
Some College (No Degree) - Computer Science
City College of San Francisco
Similar Profiles
James DenmarkJames Denmark
Prep Line Cook at Curry Up NowPrep Line Cook at Curry Up Now
Larissa LunaLarissa Luna
General Manager/Corporate Trainer at Curry Up NowGeneral Manager/Corporate Trainer at Curry Up Now
April WindhamApril Windham
Office Assistant at Curry County AgOffice Assistant at Curry County Ag
Hector TorizHector Toriz
General Laborer at Clark PacificGeneral Laborer at Clark Pacific
Jacy ConnerJacy Conner
Receptionist at Camping WorldReceptionist at Camping World