Tom Joseph
Data Management & Governance Professional
Tampa,FL
Summary
Results-driven Senior Data Management & Governance Professional with extensive experience in SAP, master data management (MDM), data governance, ETL, and data migrations across diverse industries. Proven ability to develop and implement data governance frameworks, drive data quality improvements, and lead complex data migration projects. Adept at collaborating with cross-functional teams, executives, and IT to align data strategy with business objectives. Committed to optimizing data management processes and driving business growth through effective data governance.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Consultant, Data and Analytics
PricewaterhouseCoopers LLC
Tampa, FL
04.2023 - 07.2024
- Provided strategic consulting services in SAP data and analytics, supporting clients across industries—including pharmaceuticals, banking, and manufacturing—to optimize business processes and drive data-driven decision-making
- Led data migration workstreams for SAP ECC to S/4HANA transitions, managing client communications, translating business requirements for offshore teams, and ensuring alignment with global data standards
- Designed and executed comprehensive data migration strategies, including master data architectures, governance frameworks, and project timelines, ensuring a 98%+ data load success rate by the second mock cycle
- Developed and implemented a data governance framework for a leading electronics manufacturer, aligning with industry best practices, enhancing data quality processes, and establishing governance structures that reached full operational status within one year
- Conducted advanced data quality assessments, analyzed technology tools, and improved workflows, cataloging methods, and data standards, achieving measurable improvements in data accuracy, completeness, and integrity
- Built expertise in SAP Data Services (BODS), leading data migration job creation and troubleshooting migration errors
- Used SQL to generate summary reports for proactive issue monitoring and reducing resolution time by 30%
- Partnered with executives to develop actionable reports, providing insights into key business processes such as order-to-cash and procure-to-pay
- Led non-technical initiatives, including designing training programs, coordinating college recruitment efforts, and preparing persuasive proposals and client presentations
Senior Master Data Analyst
Refresco North America
Tampa, FL
10.2019 - 04.2023
- Led the Material Master data domain, defining data architecture, governance frameworks, and compliance processes to align with business objectives
- Spearheaded the development of a data governance program, profiling over 200+ master data objects to identify trends, outliers, and areas for improvement
- Created a comprehensive data dictionary, mapping Material Master fields to business processes, improving transparency and standardization
- Defined and enforced data quality rules, driving a 35% improvement in accuracy, 70% increase in completeness, and 55% boost in validity
- Partnered with stakeholders to identify critical data elements, implementing tighter controls, automated audits, and ABAP-driven input validations in SAP
- Established and led a data steward network, facilitating cross-functional meetings to define field ownership, educate teams, and drive process improvements
- Designed and implemented a data scorecard system, leveraging WinShuttle and SQL to automate SAP data extraction, validate rules, and integrate results into Power BI dashboards for real-time monitoring
- Executed data migrations for ten acquired companies, overseeing master and transactional data transfers (inventory, sales orders, payables, GL balances) from legacy systems to SAP while ensuring alignment with global standards
- Automated ETL processes using WinShuttle scripts and queries, reducing NPI (New Product Introduction) processing time by 30% and enhancing data accuracy
- Led User Acceptance Testing (UAT) for SAP enhancements, creating test scenarios to validate new functionalities impacting Master Data
- Collaborated with executives to develop actionable reports, providing insights into order-to-cash and procure-to-pay cycles
- Served as SAP data SME for ECC to S/4HANA migrations, achieving a 90% data load success rate on the first mock cycle
- Led the transition to centralized master data maintenance, creating process maps in Microsoft Visio to streamline workflows and enhance efficiency
- Defined and implemented KPIs for MDM performance, establishing SLA benchmarks for continuous improvement
Master Data Analyst
Refresco North America
Tampa, FL
06.2011 - 10.2019
- Managed end-to-end master data processes, ensuring timely and accurate processing of data requests in compliance with SLAs
- Strengthened regulatory compliance by implementing internal controls, conducting regular audits, and promoting a data centric culture across business units
- Served as a trusted advisor to internal stakeholders, providing strategic guidance and problem-solving support for complex data challenges
- Led process standardization initiatives, enhancing data integrity, consistency, and alignment with enterprise-wide data strategy goals
- Spearheaded data cleansing efforts for SAP deployments, ensuring compliance with both global and business-specific data standards
- Played a key role in transitioning the ERP system from BPCS to SAP for twenty-three manufacturing facilities, overseeing data conversion, integration, and quality assurance
- Championed continuous improvement initiatives by identifying areas of opportunity within master data management processes and proposing actionable solutions.
- Developed and maintained critical documentation, including business process guidelines, ensuring alignment with evolving standards
- Analyzed large datasets to identify trends and patterns in customer behaviors.
- Compiled, cleaned and manipulated data for proper handling.
Education
Bachelor of Science - Computer Science
University of Florida
Gainesville, FL 02.2016 - 01.2019
Associate of Arts - Engineering
Hillsborough Community College
Tampa, FL 07.2015 - 06.2016
Skills
Master Data Management (MDM)
Data Governance & Compliance
SAP ECC & S/4HANA Migrations
ETL Processes & Data Integration
Data Quality & Cleansing
Business Process Optimization
SQL & WinShuttle Automation
Data Dictionary & Metadata Management
UAT & System Testing
KPI Development & Performance Metrics
Regulatory & Internal Controls Compliance
ERP System Transitions (BPCS to SAP)
Power BI & Data Visualization
Order-to-Cash & Procure-to-Pay Processes
Data Stewardship & Cross-Functional Collaboration
Workflow & Process Automation
Stakeholder Engagement & Executive Reporting
Data Validation & Issue Resolution
Microsoft Visio Process Mapping
Change Management & Training Initiatives
Key Highlights
- Data Governance & Leadership - Established and implemented a comprehensive data governance framework for several clients, creating steward networks and dashboards that improved data quality, compliance, and business value.
- Master Data & SAP Migrations – Led successful SAP migrations, including transitioning over thirteen acquired companies from legacy system to SAP and managing data workstreams for SAP ECC to S/4HANA conversions for several different clients.
- Process Automation & ETL - Designed and automated ETL processes using WinShuttle and SQL, improving operational efficiency and reducing manual work resulting in considerable time savings.
- Strategic Consulting & Cross-Functional Leadership - Provided SAP data and analytics expertise to clients across industries, delivering tailored solutions that optimized business processes and facilitated data-driven decision-making.
- Data Quality Enhancement - Spearheaded data cleansing initiatives for existing client master data but also for over thirteen acquisitions, ensuring alignment with global standards and seamless integration of legacy ERP data into centralized SAP system.
- KPI Implementation - Introduced a KPI-driven culture in master data management, defining metrics to measure performance, track SLAs, and improve accountability across teams.
Certification
SAP Certified Associate – Business Process Integration with SAP S/4HANA | 2024
Timeline
SAP Certified Associate – Business Process Integration with SAP S/4HANA | 2024
04-2024
Senior Consultant, Data and Analytics
PricewaterhouseCoopers LLC
04.2023 - 07.2024
Senior Master Data Analyst
Refresco North America
10.2019 - 04.2023
Bachelor of Science - Computer Science
University of Florida
02.2016 - 01.2019
Associate of Arts - Engineering
Hillsborough Community College
07.2015 - 06.2016
Master Data Analyst
Refresco North America
06.2011 - 10.2019