Tom Joyce

Led full-cycle sales of AI clinical documentation solutions, enhancing understanding of clinical workflows.

• Fostered deep discovery during engagements to align with clinical and organizational priorities.
• Dedicated to reducing provider burnout and improving documentation quality through service excellence.
• Adapted strategies across five territories, demonstrating resilience in new market conditions.
• Executed pipeline creation strategies driven by a customer-centric and mission-oriented approach.
• Owned entire sales cycle from cold outreach to closed-won, maintaining a service-focused mindset.
• Mentored cross-functional BDRs, promoting curiosity and a growth-oriented culture.
• Strengthened relationships with C-suite and clinical leaders through empathy and trust.

• Achieved Inside Sales Rep of Year (FY20) for highest total revenue sold through mission-driven execution.
• Executed full-cycle inside sales duties while addressing customer challenges with tailored solutions.
• Crafted targeted outreach strategies emphasizing empathy and support for clinicians and communities served.
• Surpassed KPIs consistently by maintaining disciplined execution and pursuing continuous improvement.

• Achieved promotions twice within two years by exhibiting curiosity and coachability.
• Recognized as top BDR both years, enhancing team performance through service-oriented leadership.
• Received BDR of the Year (FY19) award for spearheading pipeline creation via customer-centric outreach.
• Developed targeted cold call strategies tailored to specific market segments.
• Aligned messaging and campaigns with Marketing to enhance lead generation and pipeline growth.
• Engaged major IDNs and academic medical centers through strategic outreach efforts.
• Crafted concise and effective email campaigns to optimize engagement with prospects.