Tom Long, Jr
Seneca,SC
Summary
Highly motivated leader with methods of constant improvement. I like to find ways to make employees job tasks more efficiently by also following the rules, regulations, and safety procedures.
Overview
10
10
years of professional experience
Work History
Supervisor
Department Of Juvenile Justice
Columbia, SC
04.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
Staff Performance Manager
EmployBridge
Anderson, SC
09.2018 - 12.2019
- Spearheaded continuous improvement initiatives to increase operational excellence and development.
- Developed, tracked and analyzed variance of key performance measurements resulting in [Result].
- Leveraged analytical tools to provide insight and enhance performance.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Collected, organized and modeled data using [Software].
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
Corrections Officer
SCDC
Pelzer, SC
03.2016 - 12.2017
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Routinely counted inmates and in response to potential security breaches.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Oversaw and maintained custody of 200 inmates in maximum security.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
Corrections Officer
Oconee County Sheriff's Office
Walhalla, SC
09.2011 - 04.2016
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Routinely counted inmates and in response to potential security breaches.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Authored incident reports for management on violations and discrepancies.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
- Strengthened emergency response protocols by conducting emergency scenarios and quarterly [Type] drills and assessing results.
- Automated document flow by ensuring log books and medical files were maintained with [Number]% accuracy.
Education
MSSC Certifications - Six Sigma Certifications 5s
Tri County Technical College
Pendleton, SC03.2018
High School Diploma -
Seneca High School
Seneca, SC05.1995
Skills
- Managing Operations and Efficiency
- Quality Standards
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Continuous Improvement Projects
- Shrinkage Prevention
- Law Enforcement
- Six Sigma Principles
- Microsoft PowerPoint
- Employee Performance Management
- Shift Coverage
- Key Performance Indicators (KPIs)
- Lean Methodology
- Tool Preparation
- Supervising Employees
Timeline
Supervisor
Department Of Juvenile Justice
04.2020 - Current
Staff Performance Manager
EmployBridge
09.2018 - 12.2019
Corrections Officer
SCDC
03.2016 - 12.2017
Corrections Officer
Oconee County Sheriff's Office
09.2011 - 04.2016
MSSC Certifications - Six Sigma Certifications 5s
Tri County Technical College
High School Diploma -
Seneca High School
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