Summary
Overview
Work History
Education
Skills
References
Timeline
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Tom McCaleb

Eminence

Summary

Results-driven professional with expertise in forefoot construction and deformity correction. Proven ability to enhance client relationships and drive business growth through effective contract negotiation and issue resolution. Strong background in team collaboration and dynamic problem-solving, leading to increased revenue and customer satisfaction. Ready to leverage extensive experience in a challenging role within an industry-leading team.

Overview

4
4
years of professional experience

Work History

Senior Account Manager

MSD Medical
Louisville
04.2023 - Current
  • Drove sales of image-guided navigation technology, implants, and disposable products.
  • Cultivated relationships with key accounts to enhance customer satisfaction.
  • Managed multiple client accounts while consistently meeting deadlines.
  • Analyzed client data to identify growth opportunities.
  • Negotiated contracts to maximize revenue potential.
  • Presented product features and benefits during sales meetings to potential customers.

Senior Sales Account Manager

Heartland Medical
Louisville
02.2021 - 04.2023
  • Responsible for U.S. and international sales of refurbished surgical capital equipment.
  • Developed key relationships with OEM suppliers and capital equipment.
  • Conducted monthly and quarterly sales forecasting based on CRM probability reports.
  • Increased first-quarter profit margin from 22% to 34%.
  • Increased second-quarter net profits by 36%.
  • Conducted monthly in-person and remote sales training meetings for all representatives.
  • Developed partnerships with university anesthesia training programs in the U.S.
  • Attended regional and national ASC and anesthesia/CRNA conferences.

Education

BBA - Business Administration and Management

University of Louisville
Louisville, KY

Skills

  • Product development (Johnson and Johnson, Koening, Biopro, Magnezix)
  • Consultative and added value selling
  • Competitive conversions
  • Relationship management with key opinion leader surgeons
  • Clinical presentations
  • Surgeon training for new technologies
  • Managed assets for regional cadaveric labs

References

References available upon request.

Timeline

Senior Account Manager

MSD Medical
04.2023 - Current

Senior Sales Account Manager

Heartland Medical
02.2021 - 04.2023

BBA - Business Administration and Management

University of Louisville

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