Tom Pearce
Independence,MO
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Scheduler/Records Clerk
Consultants in Gastroenterology
12.2021 - Current
- Make outbound calls to schedule and return patient messages.
- Take inbound calls/messages and redirect to the correct department if needed.
- Enter Patient information and Insurance into an EMR system.
- Keep in constant contact with each facility that CIG is contracted with and make sure schedules match.
- Assist the records department in prepping charts for all upcoming appointments.
- Sort all incoming Mail, post and send all outgoing Mail, and prepare all scheduling letters for work-at-home employees.
Loan Closer
Nations Title Agency
12.2020 - 12.2021
- Entered loan information and data into a custom-built company system.
- Compared our loan documents with lender and broker documents, making sure information matched.
- Calculated loan payoffs based on information provided from our lenders and brokers.
- Kept quick contact with Loan Officers, Brokers, and Notaries for loan closings.
- Took inbound calls from Notaries with any questions a borrower had at the time of closing the loan.
- Directed inbound calls to the correct departments.
Data Entry Clerk
Accounting Principles
04.2020 - 08.2020
- Compared physical documents to digital documents, making sure they matched.
- Sorted through files, checking each document carefully to ensure no discrepancies of information, and documented each discrepancy I found in a computer system.
- I was contracted through Accounting Principals for this position, and unfortunately that contract ran short due to funding issues with the USCIS in 2020. I am unable to provide more information on what my exact position was, since this was a government job that I obtained security clearance for.
Customer Service Representative
Lake City U-Stor
03.2018 - 01.2020
- Greeted customers as they came into the door and assisted them with information on our units and prices, occasionally showing them around the storage lot if needed.
- Printed and prepared lease information for the rental of storage units.
- Took cash, card, and check payments.
- Entered customer information into a computer system, as well as a paper filing system.
- Maintained the cleanliness of empty and abandoned storage units.
Education
High School -
Truman High School
Independence, MOSkills
- Customer service and engagement
- Computer literacy
- Document organization
- Data entry proficiency
- Knowledge with Microsoft Office applications
- Financial transaction processing
- Electronic medical records management
- Data Entry
- Schedule coordination
- Call management
- Patient scheduling
- Document management
- Mail handling
Timeline
Scheduler/Records Clerk
Consultants in Gastroenterology
12.2021 - Current
Loan Closer
Nations Title Agency
12.2020 - 12.2021
Data Entry Clerk
Accounting Principles
04.2020 - 08.2020
Customer Service Representative
Lake City U-Stor
03.2018 - 01.2020
High School -
Truman High School
Similar Profiles
Jill CatlinJill Catlin
Patient Services Referrals Front Office at Consultants In GastroenterologyPatient Services Referrals Front Office at Consultants In Gastroenterology
Emma CharltonEmma Charlton
Patient Service Representative at Consultants in GastroenterologyPatient Service Representative at Consultants in Gastroenterology
Marissa PeetsMarissa Peets
Endoscopy Technician at Consultants of Gastroenterology and Endoscopy of SCEndoscopy Technician at Consultants of Gastroenterology and Endoscopy of SC
Crystal LewisCrystal Lewis
STAFF ACCOUNTANT at Premier Real Estate Management IncSTAFF ACCOUNTANT at Premier Real Estate Management Inc
Elizabeth DotsonElizabeth Dotson
Camp Counselor at Bartle Scout ReservationCamp Counselor at Bartle Scout Reservation