Tom Preece
Gulf Breeze,FL
Summary
Experienced Retail Merchandiser with a Master's degree in Marketing and a proven track record of increasing sales through effective merchandising strategies. Skilled in inventory management, sales analysis, and marketing. Strong team management and customer service skills. Proficient in Microsoft Office and data analysis. Creative Baker with 10 years of experience mixing ingredients according to recipes to make baked goods. Well-versed in applying glazes and icings, kneading and preparing equipment. Friendly individual possessing outstanding attention-to-detail and excellent memorization skills. Well-organized Bakery Manager committed to building hardworking team, upholding high standards of quality and increasing sales. Proven track record of efficient operations and continuous improvement.
Overview
13
13
years of professional experience
Work History
Baker/Merchandiser Specialist
Faber Coe And Gregg
Fort Walton Beach, USA
04.2020 - Current
- Develop and implement merchandising strategies to increase sales
- Manage inventory levels and ensure product availability
- Collaborate with marketing team to create effective promotions
- Analyze sales data to identify trends and opportunities
- Operated ovens and other equipment to bake products according to established recipes.
- Measured out ingredients accurately to ensure consistent product quality.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Maintained accurate inventory of baking supplies and ingredients.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
Merchandiser/Bakery Associate
Sam's Club
Fort Walton Beach, USA
04.2015 - 12.2019
- Supervised and trained staff
- Assisted in creating and implementing sales strategies
- Managed inventory and ordered products
- Provided excellent customer service
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Provided feedback from customers regarding product selection, display, and pricing.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Provided training and support for new staff members in regards to merchandising operations.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Cleaned and organized display cases, shelves and aisles.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Full Case Order Selector
Neighborhood Walmart
Navarre, FL
01.2016 - 12.2019
- Assisted customers with product selection and purchases
- Maintained store cleanliness and organization
- Operated cash register and processed transactions
- Assisted in restocking and inventory management
- Received orders from customers and verified accuracy of order information.
- Maintained a safe working environment by adhering to all safety regulations, policies and procedures.
- Operated a forklift to move product in the warehouse.
- Collaborated with team members on daily tasks and assignments.
- Inspected merchandise for quality assurance prior to packing and shipping.
- Performed inventory audits to ensure accuracy of data entry into system database.
- Organized items onto pallets according to customer specifications and requirements.
- Retrieved merchandise from shelves based on pick list instructions provided by supervisor.
- Labeled boxes with appropriate codes for item identification and tracking purposes.
- Scanned barcodes on products using RF scanner technology for accurate tracking of goods in transit.
- Transported materials between warehouses using company vehicles.
- Stacked cases neatly while ensuring stability of stacked products.
- Reported any damaged or missing items immediately upon inspection.
- Ensured all equipment used was properly maintained and serviced regularly.
- Adhered strictly to safety protocols while operating machinery or handling heavy objects.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Achieved productivity and accuracy standards to meet company guidelines.
- Confirmed items picked for orders by keying codes into system.
- Labeled boxes and placed in outbound collection areas.
- Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Tracked outgoing orders to provide shipping status to customers.
Territory Sales Manager
Acosta Commissary Division
Tallahassee, FL
03.2011 - 12.2016
- Developed and implemented sales plans to achieve regional goals.
- Created and managed relationships with key customers in the region.
- Analyzed customer feedback to identify potential opportunities for increasing sales.
- Conducted market research to identify new business opportunities within the territory.
- Monitored competitors' activities, pricing, and promotions in the region.
- Developed promotional materials to increase awareness of products and services.
- Provided technical advice and product training to customers and staff on product features, benefits, and uses.
- Prepared weekly and monthly reports on sales performance against targets.
- Led team meetings to ensure effective communication among all members of the sales team.
- Identified areas of improvement for customer service strategies within the region.
- Assisted customers with product selection based on their individual needs.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
- Resolved customer complaints promptly by providing accurate information about products or services.
- Maintained a detailed database of customers including contact information, order history, preferences.
- Negotiated contracts with vendors for better terms of sale for products or services.
- Engaged in cold calling activities to generate leads for potential new customers.
- Developed incentive programs aimed at increasing sales volume in the territory.
- Managed inventory levels across multiple warehouses located within the region.
- Supervised a team of sales representatives within the assigned territory.
- Presented products and services to prospective customers.
- Educated customers on product features and use to provide optimal service.
- Penetrated new markets by investigating competitor products, services and trends.
- Expedited resolutions to correct customer problems and complaints.
- Managed expenses and time to maximize productivity.
- Analyzed potential sales opportunities and call plan.
- Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.
- Led, coached and developed employees to achieve sales goals.
- Guided sales employees in improving presentations, negotiating skills and customer service strategies.
- Attained annual quota by working my plan.
Education
8 Hour Course - Safe Food Handling
Harris County Health Department
Houston, TX03.1995
Bachelor of Arts - Business Administration And Management
Cornell University
Ithaca, NY05.1970
Skills
- Merchandising
- Inventory Management
- Sales Analysis
- Marketing
- Customer Service
- Team Management
- Data Analysis
- Microsoft Office
- Kitchen Equipment Operation
- Kitchen Safety
- Recipe Development
- Food Safety
- Stock Rotation
- Management
- Food Trend Knowledge
- Professional Telephone Manner
- Food Handling Standards
- Team Player
- Active Listener
- Inventory Reporting
- Solid Problem Solver
- Quality Control
- Opening and Closing Duties
- Food Safety and Sanitation
- Health and Safety Regulations Management
- Spoilage Control
- Attention to Detail
- Team Collaboration
- Materials Development
- Relationship Building
- Detail Oriented
- Internal Communications
- Project Management
- Production Management
- Report Writing
- Conducting Interviews
- Effective Multitasking
- Flexible and Adaptable
- Punctual and Reliable
- Decision-Making
- Customer Engagement
Timeline
Baker/Merchandiser Specialist
Faber Coe And Gregg
04.2020 - Current
Full Case Order Selector
Neighborhood Walmart
01.2016 - 12.2019
Merchandiser/Bakery Associate
Sam's Club
04.2015 - 12.2019
Territory Sales Manager
Acosta Commissary Division
03.2011 - 12.2016
8 Hour Course - Safe Food Handling
Harris County Health Department
Bachelor of Arts - Business Administration And Management
Cornell University
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