Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tom Reuteler

Chicago,IL

Summary

Compassionate professional with skills in case management and crisis resolution. Extremely motivated to work with vulnerable and at-risk populations, with professional and personal experience specifically with older adults.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CE Specialist & Disaster Relief Housing Navigator

Hospitality House of NW NC
Boone, NC
12.2022 - 12.2024
  • Coordinated management of homeless shelter, ensuring smooth operations and client support.
  • Supported clients in developing case management and housing plans, facilitating access to critical resources.
  • Assisted with grant writing/applications & managed housing program budget.
  • Performed client intakes & managed client database.
  • Provided comprehensive support to disabled elderly individuals in community setting, enhancing their quality of life.
  • Provided resources and support to families and individuals through outreach
  • Critical strategizing and problem-solving within teamwork settings.

Education

Bachelor of Science - Sociology - Concentration in Social Inequalities

Appalachian State University
Boone, NC
12-2023

Skills

  • De-escalation
  • Crisis management
  • Case management
  • Grant writing
  • Client intake
  • Housing program budgeting
  • Data management
  • Customer relationship management
  • Teamwork & communication
  • Leadership

Certification

CPR certified

Timeline

CE Specialist & Disaster Relief Housing Navigator

Hospitality House of NW NC
12.2022 - 12.2024

Bachelor of Science - Sociology - Concentration in Social Inequalities

Appalachian State University
Tom Reuteler