Compassionate professional with skills in case management and crisis resolution. Extremely motivated to work with vulnerable and at-risk populations, with professional and personal experience specifically with older adults.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CE Specialist & Disaster Relief Housing Navigator
Hospitality House of NW NC
Boone, NC
12.2022 - 12.2024
Coordinated management of homeless shelter, ensuring smooth operations and client support.
Supported clients in developing case management and housing plans, facilitating access to critical resources.
Assisted with grant writing/applications & managed housing program budget.
Performed client intakes & managed client database.
Provided comprehensive support to disabled elderly individuals in community setting, enhancing their quality of life.
Provided resources and support to families and individuals through outreach
Critical strategizing and problem-solving within teamwork settings.
Education
Bachelor of Science - Sociology - Concentration in Social Inequalities
Appalachian State University
Boone, NC
12-2023
Skills
De-escalation
Crisis management
Case management
Grant writing
Client intake
Housing program budgeting
Data management
Customer relationship management
Teamwork & communication
Leadership
Certification
CPR certified
Timeline
CE Specialist & Disaster Relief Housing Navigator
Hospitality House of NW NC
12.2022 - 12.2024
Bachelor of Science - Sociology - Concentration in Social Inequalities