Thomas Soden

• Stand up new IT infrastructure for an impending merger.
• Proven track record of successfully developing and implementing cost effective IT solutions that meet customer business objectives
• Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
• Customized and repaired technology based on staff requests.
• Skilled in managing large and complex system wide IT projects, as well as small scale initiatives

Promoted to IT manager during company split from Inpixon into new organization (CXApp).

• Create new IT infrastructure for users at the CXApp.
• Migrate data from the former org to new org and create new permissions structure.
• Integrate Azure AD with all relevant SaaS products.
• Automate various IT tasks for less IT overhead/ticketing.
• Set up Azure SCIM for SaaS products (Zoom, Ninjio, GitHub, Slack, DocuSign, IronClad).
• Assist with and maintain security procedures and protocols in compliance with SOC2 and ISO27001.
• Setup Intune (MDM) for Device Management and deployment of software.
• Create Conditional Access policies to protect and secure organization Data.
• Manage team of 3 IT personnel assisting with HelpDesk operations.
• Planned, coordinated, and managed the installation, testing, operation, and maintenance of all IT systems
• Monitored system performance, identified and resolved system malfunctions and inefficiencies, and provided technical support
• Supervised the development and implementation of new IT systems and applications

Promoted to Systems Administrator. Company rebranded from Sysorex to Inpixon.

• Support and manage IT hardware and SaaS products for internal employees of the company.
• Implemented MDM solution for Mac and Windows systems to move toward zero-touch deployment of endpoints. (Mosyle and Intune)
• Maintain GPOs for on-prem connected computers.
• Translate GPOs to Intune Configuration Profiles where necessary/available.
• Maintain Log server for Network/VPN Logs.
• Spin up EC2 Windows/Linux servers as needed to support DevOps/IT.
• Manage S3 Storage for images/App Deployments for MDM (Mosyle)

• Image Computer systems using Microsoft Deployment Toolkit/WDS.
• Diagnose and fix hardware and software issues for users in remote locations.
• Create and onboard new users.
• Train users on computer systems where necessary.
• 1st level Helpdesk support to triage and fix user issues. Escalate and route to a higher level when necessary.