Summary
Work History
Education
Skills
References
Timeline
Generic

Tom Spizzirri

Palatine,IL

Summary

Proven leader in project coordination and sales, I excelled at Shield T3 by aligning team efforts with project goals, resulting in efficient site operations and enhanced safety measures. Skilled in Microsoft Excel and adept at fostering team collaboration, I boosted sales by 20% at VCM Vacations, showcasing my ability to drive results and manage resources effectively.

Work History

Collection Site Supervisor

Shield T3
Chicago, IL
  • Coordinated with project managers, school staff and University scientists to align site activities with project plans.
  • Collected and tracked wastewater samples schools were able to use for illness identification.
  • Executed workplace safety protocols and conducted training for team members on preventive measures.
  • Maintained accurate records such as daily reports, timesheets and other related documentation.
  • Generated clear project records for management review.
  • Prioritized and organized tasks to efficiently accomplish project goals.
  • Conducted routine maintenance and repairs on mechanical wastewater pumps and computerized control system.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Medical Transport Driver

Shield Illinois
Darien, IL
  • Arranged logistics for timing and route alterations in partnership with Shield Depot.
  • Ensured timely pickup and transport of saliva test samples to specified lab locations, in Madison WI, Chicago, and Rockford.
  • Collaborated with management to implement updated fleet safety protocols, boosting operational efficiency.
  • Oversaw vehicle maintenance and repairs by taking to auto shop and completing paperwork.
  • Complete daily supply tracking forms to allow for tracking of supplies in and out of the depot and the labs
  • Drive safely and complete timely delivery
  • Followed established protocols related to patient confidentiality during transport.
  • Planned efficient routes by reviewing maps traffic conditions.
  • Worked effectively in team environments to make the workplace more productive.

Private Courier

Shield T3
Palatine, IL
  • Picked up and delivered specimens to and from Gift of Hope to Madison and Rockford labs.
  • Loaded vehicles, balanced loads, and secured items against damage during transportation.
  • Coordinated daily pickups with GOH lab in Itasca as pickup times varied
  • Provided pre-trip updates to Shield lab Madison, so they could set staff levels while the samples were on route
  • Consulted with staff at GOH to insure proper packaging to insure safe delivery of samples.
  • Utilized GPS devices to find optimal routes for maximum efficiency.
  • Adhered to all safety regulations while driving assigned vehicle.
  • Kept up-to-date knowledge on road conditions and traffic patterns.
  • Ensured timely, safe, and accurate delivery of goods.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Followed established procedures for handling hazardous materials safely.
  • Kept detailed logs of mileage, maintenance, and delivery activities for reporting purposes.

Uber Select Driver

Uber
Chicago, IL
  • Maintained Uber Select status by providing superior service and friendly customer interactions
  • Entertained passengers with knowledge of the city to increase enjoyment of trips and tips
  • Maintained professional appearance of vehicle to a maintain Uber status
  • Adhered to company policies and procedures related to safety and security standards.
  • Achieved consistently high customer scores due to exceptional service.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Transported clients to specified destinations safely and on-time.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Documented daily mileage, gas, and other data.

Sales Manager

VCM Vacations
Las Vegas, NV
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Rewrote all the existing sales script and distributed it to all 30 stations to set the stage for consistent training
  • Next I began the process of listening in on a variety of sales calls to ensure honesty among sales staff and to eliminate violations which would invalidate our reimbursement
  • I was able to create a 20% monthly sales increase, as well as decrease our invalidated sales by 10%
  • I instituted a weekly sales meeting, where we set about boosting positive morale and role playing in front of the group to raise sales
  • I was also in charge of running nightly payroll for 60 employees, 15 to 30 checks nightly
  • I developed Excel formulas to track commissions based on packages sold
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Coached, developed and motivated team to achieve revenue goals.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Resolved customer complaints regarding sales and service.

District Manager

Oreck Floor Care
Chicago/Phoenix, IL And AZ
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Organized promotional events in order to drive sales volume in the district's stores.
  • Maintained accurate records of employee attendance and payroll information for all stores within the district.
  • Directed and coordinated products, services and sales activities.
  • Resolved customer complaints regarding sales and service.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Mentored team members by demonstrating best practices for sales and customer service.

Asst. Entry Writer

Quality Customs Brokers
Wood Dale, IL
  • Completed Importer Security Filings (ISF's)
  • Prepared and processed import and documentation according to customs regulations.
  • Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
  • Monitored shipments and obtained clearance from customs and other agencies.
  • Cleared goods through customs and verified delivery to client destinations.
  • Collaborated with colleagues to develop effective solutions for customers.
  • Documented procedures used in order entry activities for future reference.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Palatine High School
Palatine
06.1994

Harper College -

Harper College

Skills

  • Project coordination
  • Strategic planning
  • Safety management
  • Site coordination
  • Resource allocation
  • Staff management
  • Territory sales management
  • Sales team training
  • Sales presentation
  • Sales closing techniques
  • Goal setting
  • Vendor relationship management
  • B to B sales
  • Complaint resolution
  • Route management
  • Team collaboration
  • Multi-task management
  • Microsoft Excel

References

  • Bob Ludtke, Shield T3, (312)351-0185
  • David Zemba, Co-owner VCM Vacations, (702) 576-3748

Timeline

Collection Site Supervisor

Shield T3

Medical Transport Driver

Shield Illinois

Private Courier

Shield T3

Uber Select Driver

Uber

Sales Manager

VCM Vacations

District Manager

Oreck Floor Care

Asst. Entry Writer

Quality Customs Brokers

High School Diploma -

Palatine High School

Harper College -

Harper College

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Tom Spizzirri