Tom Straight
Allen,TX
Summary
Dynamic sales professional with a proven track record at Pavilion Construction, adept in customer relationship building and negotiation. Excelled in enhancing client loyalty, expanding customer base, and driving sales through effective presentations and CRM software proficiency. Achieved consistent sales targets by leveraging strong time management and active listening skills, fostering significant client satisfaction and repeat business.
Overview
20
20
years of professional experience
Work History
Salesperson
Pavilion Construction
11.2020 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
- Contributed to event marketing, sales and brand promotion.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built diverse and consistent sales portfolio.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Associate
J4 Development
12.2012 - 10.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to build rapport and loyalty.
- Kept detailed records of daily activities through online customer database.
- Generated advertising brochure for marketing outreach.
- Led multiple panels at industry leading seminars.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
Construction Manager/Lead Sales Associate
M. Christopher Custom Homes
05.2005 - 12.2012
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Verified completed projects met approved time, quality, and cost estimates.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Led model home tours and executed company fast track.
- Showcased floor plans and lot developments.
- Provide home buyers with a helpful and exciting experience through alignment of floor plans that fit their needs.
- Maintain consistent communication with homeowners from the meet and greet through and after their closing.
- Complete accurate and timely contract paperwork.
- Maintain an extensive knowledge of current market and sales trends.
- Establish and foster trusting relationships with potential buyers that led to successful sales and client satisfaction.
- Create and present sales presentations to potential buyers.
- Attend open houses and other real estate related events.
Education
High School Diploma -
South Grand Prairie High School
Grand Prairie, TX06-1993
Skills
- Customer service
- Customer relationship building
- Sales presentations
- Negotiation
- Customer engagement
- Active listening
- Sales process
- Networking
- Prospecting clients
- CRM software proficiency
- Lead conversion strategies
- Sales demonstration
- Time management
Languages
Spanish
Limited Working
Timeline
Salesperson
Pavilion Construction
11.2020 - Current
Sales Associate
J4 Development
12.2012 - 10.2020
Construction Manager/Lead Sales Associate
M. Christopher Custom Homes
05.2005 - 12.2012
High School Diploma -
South Grand Prairie High School
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