Tom waller

fiber splicer

• build and splice fiber to create a path to businesses or residential enclosers find and fix issues in the fiber path

drove a route and delivered packages

In charge of scheduling and routing techs , keeping records of equipment, working with upper management to organize equipment for installation. Taking care of escalations of service and weekly reports of status in scope of work . Working daily with techs to insure compliance in quality and efficiency making sure jobs are completed in a timely manner and dealing with customer and tech issues

• Oversaw daily operations to enhance team efficiency and productivity.
• Managed maintenance schedules for equipment, ensuring optimal performance and reliability.
• Collaborated with cross-functional teams to resolve technical issues promptly.
• Conducted performance evaluations to identify areas for individual and team development.
• Promoted a positive work environment by fostering open communication channels between team members and encouraging professional growth opportunities.

build new systems , over lash , de and relash build from strand to completion

• Installed and maintained overhead and underground cable systems, ensuring reliable service delivery.
• Led restoration efforts during outages, coordinating resources for timely service recovery.