District Manager
Rural Water Dist. No 6, Garvin County
Wynnewood, OK
07.2003 - PRESENT
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Maximized branch revenue by optimizing daily operations.
- Coached, developed and motivated team to achieve revenue goals.
