Timothy Hudak
Phoenix,MD
Summary
Experienced branch manager dedicated to achieving business objectives and surpassing customer expectations. Proven track record of success in the field.
Overview
37
37
years of professional experience
Work History
Branch Manager
Old Dominion Insulation
Baltimore, MD
11.2016 - 10.2024
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
Vice President
Hudak Insulation
Baltimore, MD
10.1987 - 08.2007
- Developed and executed strategic plans to support the vision of the organization.
- Formulated policies that improved operational efficiency and productivity.
- Directed business development initiatives, including acquisitions and joint venture agreements.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Established performance standards for staff members in order to drive productivity levels up.
- Organized special projects such as corporate events or marketing campaigns.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Created effective communication strategies between management team members and employees at all levels of the organization.
Education
High School Diploma -
Parkville High School & Center For Math/Science
Baltimore, MD06-1983
Skills
- Staffing optimization
- Branch Operations Management
- Process Improvement
- Relationship Building
- Employee Development
- Coaching and Mentoring
- Relationship building and management
- Client acquisition
- Project Management
Timeline
Branch Manager
Old Dominion Insulation
11.2016 - 10.2024
Vice President
Hudak Insulation
10.1987 - 08.2007
High School Diploma -
Parkville High School & Center For Math/Science
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