Tom Zimmerman
Overland Park
Summary
Solution Engineer with extensive experience in designing and implementing technology solutions that drive operational efficiency and cost savings. Proven ability to optimize system performance through effective technology integration and collaboration in team environments. Strong problem-solving skills complemented by the capacity to communicate complex concepts clearly to technical and non-technical stakeholders.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Solution Engineer
TierPoint
06.2020 - 08.2025
- Assist TierPoint's sales team in promoting diverse products, including Hosted Private Cloud, Multi-Tenant Cloud, Hybrid-cloud, hyperscalers, Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS), and Colocation services.
- Analyzed customer requirements to develop tailored solutions and improve service delivery.
- Deliver technical solutions to prospects and customers in collaboration with Sales Executives, tailoring infrastructure solutions to client specifications and business objectives.
- Prepared tailored technical RFP responses to meet specific client needs.
Designed intricate technical drawings for accurate project representation.
Compiled effective presentations to succinctly communicate intricate technical concepts.
Outlined thorough scopes of work, defining tasks, responsibilities, and deadlines.
Generated strategic technical recommendations to improve operational efficacy. - Directed pre-sales technical consulting for enterprise clients pursuing hybrid cloud, colocation, and disaster recovery solutions
- Managed troubleshooting efforts for complex technical issues in client environments.
- Conducted system performance assessments to identify areas for improvement and optimization.
- Facilitate product demonstrations and proof-of-concept implementations showcasing measurable results
- Created innovative tools optimizing operations for Sales and Sales Engineering teams, accelerating customer onboarding
- Investigate, develop, cost, promote, sell, deploy, and support standard and custom solutions for clients needing hybrid, private, or hyperscaler cloud services.
Sr. Network Engineer
Diagnostic Imaging Centers
Overland Park
02.2015 - 06.2020
- Administered core infrastructure across eight medical imaging clinics and two data centers.
- Designed network architecture for advanced imaging systems and services.
- Oversaw relationships with physician offices, ensuring seamless integrations between networks and customer data.
- Directed management of compute infrastructure featuring Linux, Windows, and Oracle servers.
- Responsible for vetting new technologies for implementation in the enterprise.
- Optimized team efficiency by automating repetitive tasks through batch files, PowerShell, and Python.
- Adapted physical infrastructure for Amazon EC2, S3 storage, and VMware technologies.
- Administered AWS S3 Glacier storage ensuring efficient handling of medical record lifecycle.
- Implemented medical image conversions using AWS Lambda.
- Deployed systems for data comparison and visualization utilizing Elasticsearch, Logstash, and Kibana.
- Oversaw and sustained PACS database systems with capacity exceeding 1 PB of data.
- Engineered and deployed high-speed multi-site network utilizing Brocade, Cisco, and Palo Alto Network technologies.
- Construct and oversee various internal services and portals employing Docker technologies.
- Established data backup, recovery, and retention framework utilizing multiple data centers to safeguard over 1 PB of medical and corporate data.
Sr. Network/Security Engineer
Security Bank of Kansas City
Kansas City
02.2010 - 02.2015
- Administered banking network infrastructure for 48 affiliate banks and two data centers.
- Designed network security, firewall, and IDS/IPS infrastructure for banking and business systems.
- Executed comprehensive monitoring and reporting functions for network environment
- Administered MPLS and WAN links to facilitate communication with private, government, and external banking systems.
- Established and sustained SAN storage infrastructure.
- Designed and implemented VMware infrastructure.
- Implemented Cisco Nexus switches in all data centers.
- Implemented the Thales HSM encryption system for ATM and data infrastructure.
- Upgraded and redesigned data center and storage infrastructure.
- Maintained secure database replication and integrity between multiple data centers.
- Created data-gathering scripts for network and server resources.
- Designed and implemented SolarWinds LEM data collection to pull data from all critical bank systems to create alerts on possible security or system issues.
- Maintained the highest possible rating for local and federal IT and security audits.
Network Engineer
Adknowledge
Kansas City
05.2010 - 07.2011
- Designed, built, and upgraded the core network environments, including the administration, design, and troubleshooting of the Cisco infrastructure and communication networks.
- Designed and implemented network solutions for high-traffic online advertising platforms.
- Maintained production Linux infrastructure, including Greenplum and Hadoop database systems.
- Managed and designed BigIP load balancers and email delivery systems.
- Configured robust 24-host Greenplum database cluster.
- Deploys comprehensive redundant data center solutions in Kansas City and Dallas employing F5 BIG-IP load balancers and DNS technologies.
- Developed network monitoring systems utilizing Cacti, NTop, and Nagios.
- Maintained Suse Linux servers and MySQL/Postgres servers in a high-availability environment.
- Maintained a Hadoop cluster used for email targeting and statistics.
Data Center Manager / Sr. Network Engineer
Cavern Technologies
Lenexa
02.2007 - 05.2010
- Oversee complete design and management of infrastructure for company providing enterprise-level data center services while ensuring high-level data security.
- Perform hands-on development of data centers, including collaborating with Sales Department to assess needs and direct capacity planning, infrastructure building, and compliance.
- Established key operations, including the design and building of 100% of company Microsoft Active Directory network infrastructure, as well as continual implementation of major upgrades
- Built network NOC providing services for network provisioning, bandwidth management, customer reporting and traffic analysis
- Proactively support and ensure excellent performance of breadth of data center infrastructure, including VMWare, Citrix / Terminal Services infrastructure, antivirus / security applications, exchange / email servers, PBX and VOIP services, and firewalls
- Created comprehensive documentation for company and client networks, infrastructures, services, policies, and procedures
Sr. Network Engineer
EPIC Alliance
Lenexa
03.2004 - 01.2007
- Engineered, constructed, and enhanced server hardware and software; orchestrated service deployment for optimal server and firewall maintenance on-site and at company data center.
- Administered remote data and application services via Citrix Farm management, supporting over 300 clients.
- Performed extensive upgrades, including server and Active Directory transitions from 2000 to 2008, and a Citrix Metaframe server overhaul.
- Install, maintain, and upgrade MS Exchange servers for multiple large clients.
- Established a high-performance WAN connecting multiple companies in Kansas City.
- Orchestrated the installation of VPN networks for clients across the United States.
Skills
- Infrastructure design and build
- VMware design and administration
- Cloud architecture
- Cybersecurity
- Network architecture
- Containerization technologies
- Disaster recovery
- Data center management
- Artificial intelligence implementation
- Complex Problem-solving
- Vendor management
- Performance assessment
- Strategic planning
- Presentation skills
- Technical documentation
- Technical presentations
Certification
- Generative AI Fundamentals, Databricks, 2025
- Red Hat Enterprise Linux: Technical Seller, 2025
- Fortinet Certified Fundamentals Cybersecurity, 2025
- Microsoft Certified: Azure AI Fundamentals, 2024
- Google Cybersecurity, 2024
- NSE 3 Network Security Associate, Fortinet, 2022
- NSE 2 Network Security Associate, Fortinet, 2022
- NSE 1 Network Security Associate, Fortinet, 2022
- ZCP: Azure 8.0, Zerto, 2022
- Zerto Certified Associate, 2022
- Microsoft Azure Fundamentals, 2022
- AWS Certified Security - Specialty, 2021
- Palo Alto Networks Certified Network Security Engineer, 2021
- Nutanix Certified Associate, 2020
- AWS Solutions Architect Associate, 2019
Timeline
Solution Engineer
TierPoint
06.2020 - 08.2025
Sr. Network Engineer
Diagnostic Imaging Centers
02.2015 - 06.2020
Network Engineer
Adknowledge
05.2010 - 07.2011
Sr. Network/Security Engineer
Security Bank of Kansas City
02.2010 - 02.2015
Data Center Manager / Sr. Network Engineer
Cavern Technologies
02.2007 - 05.2010
Sr. Network Engineer
EPIC Alliance
03.2004 - 01.2007
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