Summary
Overview
Work History
Education
Skills
Additional Information
Work Preference
Timeline

Tomanica Wyatt-Albarrez

Customer Service
Houston,TX

Summary

Enthusiastic Clerical professional with 10 years of experience, administrative skills, team communication, bookkeeping and scheduling. The ideal candidate for working in fast-paced, demanding environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.

Overview

13
13
years of professional experience

Work History

Professional Bus Operator

Metropolitan Transportation Authority
Houston, TX
04.2022 - 06.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Grained expertise in communicating professionally, listening and creating positive interactions with customers.

Cashier

Taco Cabana
Houston, TX
04.2015 - 04.2022
  • Worked in fast-paced, ever-changing environment.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Careful attention to cleanliness, sanitization, details and measurement of ingredients, proper food temperature and storage to prevent spoilage.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Program Support Assistant

The Department of Veterans Affairs
Asheville, NC
02.2010 - 11.2011
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Performs account reconciliation of first party bills needing remedy action.
  • Updated patient financial information to promote accurate record keeping.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Maintained organization, confidentiality, analyzed, updated patient records in a timely manner for completeness and accuracy.

Education

Associate of Applied Science - Paralegal Technology

Houston Community College, Houston, TX
12.2021

Logistics And Global Supply Chain Management -

Houston Community College, Houston, TX
12.2016

Teller Training -

Houston Community College, Houston, TX
06.2018

Skills

  • POS systems
  • Ordering and stocking
  • Data entry
  • Excel spreadsheets
  • Recordkeeping
  • Advanced MS Office Suite knowledge
  • Document retrieval
  • Memo preparation
  • Understands grammar
  • Dependable and Trustworthy
  • Situational Awareness
  • Customer relations
  • Legal administrative support
  • Passenger Assistance
  • Local Street Knowledge
  • Technology-Driven Navigation
  • Defensive Driving Expert
  • Passenger Service and Safety
  • Ticket and Fare Collection
  • Vehicle Inspection
  • DOT Standards
  • Customer Satisfaction
  • Communication and Interpersonal Skills

Additional Information

References as requested

Work Preference

Work Type

Full Time

Important To Me

Company CultureHealthcare benefitsFlexible work hours4-day work week401k matchPaid time off

Timeline

Professional Bus Operator - Metropolitan Transportation Authority
04.2022 - 06.2023
Cashier - Taco Cabana
04.2015 - 04.2022
Program Support Assistant - The Department of Veterans Affairs
02.2010 - 11.2011
Houston Community College - Associate of Applied Science, Paralegal Technology
Houston Community College - Logistics And Global Supply Chain Management,
Houston Community College - Teller Training,

Similar Profiles

CREATE PROFILE
Tomanica Wyatt-AlbarrezCustomer Service