Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Tomarcus Dowdell

Irondale,AL

Summary

Skilled Systems Administrator with a proven track record at UAB, adept in hardware troubleshooting and providing exceptional technical support. Demonstrated ability to enhance user experience and system reliability, with a knack for resolving complex issues efficiently. Expert in performance analysis, combining analytical prowess with effective communication skills to boost productivity and safeguard sensitive information.

Logistics professional with hands-on experience in forklift operation, emphasizing precision and safety. Known for teamwork and reliability, adapting to shifting priorities. Skilled in inventory management and operating heavy machinery, bringing dependable and results-focused approach.

Overview

20
years of professional experience
1
Certification

Work History

UAB

Systems Administrator II
01.2021 - Current

Job overview

  • Identified and resolved system issues to minimize downtime and enhance user experience.
  • Responded to security incidents to mitigate risks and protect sensitive information.
  • Provided technical support for users by troubleshooting hardware and software problems.
  • Assisted users with software installations for improved productivity.
  • Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
  • Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.

St. Vincent's Hospital

Material Handler
03.2024 - 08.2024

Job overview

  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.

Piggly Wiggly Warehouse

Forklift Operator
02.2005 - 05.2007

Job overview

  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Education

Virginia College
Birmingham, AL

Bachelor of Science from Management Information Systems
01-2007

University Overview

  • Dean's List 2005


  • 3.5 GPA

Skills

  • Hardware troubleshooting
  • Technical support
  • Performance analysis

Certification

  • Pallet Jack Certification
  • Forklift Certification
  • CCNA Training
  • Net+ Certification
  • 40-hour OSHA Training
  • Defensive Driving Certification
  • MCP (Microsoft Certified Professional)
  • Confined Space and Self Rescue Training
  • Personal Protection Equipment Certification
  • Microsoft & Cisco IOS Training
  • HIPAA Training
  • Qualys Vulnerability Management Certification

Timeline

Material Handler

St. Vincent's Hospital
03.2024 - 08.2024

Systems Administrator II

UAB
01.2021 - Current

Forklift Operator

Piggly Wiggly Warehouse
02.2005 - 05.2007

Virginia College

Bachelor of Science from Management Information Systems

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Tomarcus Dowdell