Tomaree Echols
Inglewood,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Order Fulfillment Supervisor
Goth Money Records
Los Angeles, CA
02.2020 - Current
- Prepared inventory for shipment by attaching tags and labels.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Identified opportunities to reduce cost and improve productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Directed investigations to verify and resolve customer or shipper complaints.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Reviewed and interpreted purchase orders for compliance to contractual agreements, product model numbers and standard terms and conditions of sale.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Informed upper management or department heads of items loaded or problems encountered.
- Monitored workers and reviewed completed work for proper performance.
- Presented and explained work orders to team.
- Completed or assisted with difficult or skilled tasks.
- Examined freight to determine loading sequences.
- Reviewed supplies inventory levels and purchased necessary items.
- Prepared and led staff training and instruction.
- Evaluated employee performance and prepared performance appraisals.
- Reported employee time, job expenses and inspections results in work records.
- Pulled and packed products from shelves based on customer orders.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Processed daily orders through multi-carrier manifest system.
- Assisted in training new warehouse employees.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
- Tracked merchandise movements using RF scanners.
- Prepared domestic and international shipments for transportation.
- Generated fulfillment reports to keep track of product movements.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Confirmed items picked for orders by keying codes into system.
- Labeled boxes and placed in outbound collection areas.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Limited damage to products and orders by using care when choosing items.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Packaged fragile items with protective padding to prevent damages during shipments.
LINE Cook / Cashier
Fresh and meaty burger
Los Angeles, CA
10.2018 - 02.2020
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Followed proper food handling methods and maintained correct temperature of food products.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods from meats to potatoes.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Demolition Laborer
Construction/Demolition
Los Angeles, CA
03.2017 - 08.2018
- Used correct equipment and techniques to demolish buildings smoothly and avoid damaging nearby structures.
- Wore protective equipment such as respirators and special suits for optimal protection from site hazards.
- Stripped structures of valuable and reusable materials.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Cleaned or prepared construction sites to eliminate hazards.
- Read plans, instructions or specifications to determine work activities.
- Operated equipment with strong focus on safety and ground communication.
- Demonstrated best safety practices working at heights and lifting various objects.
- Inspected sites before and after construction projects.
- Assisted with diverse construction challenges to help team and customer.
- Performed site activities required of green-certified construction practices.
Courtesy Clerk/Cashier/Freezer Worker
Sprouts Farmers Market
Los Angeles, CA
07.2015 - 03.2017
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used scanners to track parcel information, condition or receipt.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Identified and quickly handled spill clean-up.
- Managed cash register operations using POS system and processed sales and returns.
- Reviewed tags on product shelves and made requested pricing changes.
- Processed customer orders and payments with POS system or cash register.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Directed customers to product locations throughout store to help find requested items.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Answered questions about current, seasonal and special sales.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
Parking Attendant
Diamond Parking Services
Los Angeles, CA
01.2014 - 05.2015
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Directed drivers to parking spots.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Provided customer service and information, answered questions and gave directions.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Parked and returned vehicles for guests during valet service hours.
- Greeted customers and opened car doors to enhance service.
- Assigned numbered tags to customers and vehicles.
- Handled account payments, collected cash and processed credit card charges.
- Kept digital logs updated with cars, locations and special customer information.
Stock Worker
Ross Dress For Less
Los Angeles, CA
08.2012 - 06.2014
- Rotated inventory from oldest to newest to maintain fresh stock.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Communicated with customers to answer questions.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Moved items from central storage room to shelves for customer purchase.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Lifted materials of varied weights on regular basis.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Faced products on shelves and displays to meet company policies.
Education
Santa Monica College
Santa Monica, CA01.2015
High School Diploma -
UNIVERSITY HIGH LOS ANGELES
LOS ANGELES 01.2012
Skills
- Records Maintenance
- Staff Training
- Decision Making
- Graphic and Media Design
- Logo Creation
- Company Logos
- Creative Thinking
- Design Mockups
- Design Research
- Team Collaboration
- Team Building
- People Skills
- Active Listening
- Conflict Resolution
- Supervision & Leadership
- Critical Thinking
- Good Work Ethic
- Attention to Detail
- Valid Driver's License
- Digital Video
- Adobe PhotoShop
- Image Editing
- Adobe Illustrator
- Calm Under Pressure
- Photography and Videography
- Shot Direction
- Editing Skills
- Shot Composition
- Time Management
Additional Information
- Authorized to work in the US for any employer
Timeline
Order Fulfillment Supervisor
Goth Money Records
02.2020 - Current
LINE Cook / Cashier
Fresh and meaty burger
10.2018 - 02.2020
Demolition Laborer
Construction/Demolition
03.2017 - 08.2018
Courtesy Clerk/Cashier/Freezer Worker
Sprouts Farmers Market
07.2015 - 03.2017
Parking Attendant
Diamond Parking Services
01.2014 - 05.2015
Stock Worker
Ross Dress For Less
08.2012 - 06.2014
Santa Monica College
High School Diploma -
UNIVERSITY HIGH LOS ANGELES