Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Websites
References
Timeline
Generic

Tomas Aponte

Lincolnton,NC

Summary

Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HR Recruiter

KLINGSPOR Abrasives USA
Hickory, NC
07.2023 - Current
  • Tracked and analyzed recruitment metrics to identify areas for improvement.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
  • Coordinated and attended career fairs and recruitment events to source candidates.
  • Found qualified candidates using online resources, advertisements, and internal recommendations.
  • Hired employees and processed hiring-related paperwork.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Maintained accurate records of all recruiting activities within applicant tracking system.

Insurance Specialist

The Family Security Plan
Lincolnton, NC
05.2022 - 06.2023
  • Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
  • Responded promptly to customer inquiries about their policies and provided timely updates as needed.
  • Reviewed insurance policies to ensure compliance with existing regulations.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Evaluated customer applications and determined eligibility for coverage based on established criteria.
  • Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
  • Sought out new clients and developed clientele by networking to find new customers.

Recruiter

Adecco Staffing
Lincolnton, NC
11.2020 - 02.2022
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Assisted with the onboarding process for new hires.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Conducted initial phone screens and coordinated interview schedules with hiring managers.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Developed job descriptions and postings to attract qualified applicants.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Leveraged applicant tracking systems (ATS) to streamline recruitment processes.
  • Maintained Applicant Tracking System records of all applicants.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.

Assistant Manager

Enterprise Rent-A-Car
Hickory, NC
07.2016 - 04.2020
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed customer service inquiries and complaints in a timely manner.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Greeted customers to determine wants or needs.
  • Upsold additional items based on customer interests and needs.

Education

Bachelor of Science - Psychology

Western Carolina University
Cullowhee, NC
05-2016

Skills

  • Applicant tracking systems
  • Interviewing techniques
  • Recruitment marketing
  • Onboarding processes
  • Labor market analysis
  • Sourcing candidates
  • Candidate engagement
  • Data analysis
  • Effective communication
  • Resume screening
  • Talent acquisition
  • Background checks
  • Onboarding expertise
  • Human resources policies
  • Administrative support
  • Recruitment process improvement

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • Driver's License

Accomplishments

  • Magna Cum Laude
  • Top Salesman x3
  • Assistant Manager of the Month x2

References

References available upon request.

Timeline

HR Recruiter

KLINGSPOR Abrasives USA
07.2023 - Current

Insurance Specialist

The Family Security Plan
05.2022 - 06.2023

Recruiter

Adecco Staffing
11.2020 - 02.2022

Assistant Manager

Enterprise Rent-A-Car
07.2016 - 04.2020

Bachelor of Science - Psychology

Western Carolina University

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Tomas Aponte