Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tomas Arambula

Meijer
Mason,Michigan
1
Certification
5
years of professional experience

Customer-focused professional with extensive experience in cash handling and issue resolution. Skilled in operating POS systems and fostering teamwork to enhance the shopping experience. Knowledgeable in policies and regulations governing customer relations, consistently delivering fast and accurate service while effectively addressing complaints. Committed to maintaining an organized and efficient workplace.

Work History

CASHIER

4 Years 3 Months
Meijer | 05.2022 - Current
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Processed cash, check, and credit cards for customer purchases.
  • Collaborated effectively with co-workers to foster a supportive work environment.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Developed strong customer service skills by providing efficient and accurate service.
  • Provided efficient and courteous service to customers.
  • Developed strong customer relationships to support satisfaction and loyalty.
  • Utilized problem solving skills to effectively handle difficult situations.
  • Cultivated customer relationships to enhance satisfaction and promote loyalty.
  • Applied problem-solving skills to address and resolve customer issues promptly.
  • Processed customer orders and ensured the accuracy of their purchases.
  • Operated the POS system efficiently to ensure accurate transactions.
  • Operated POS system to ensure smooth and accurate transaction processing.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Assisted customers with locating items throughout the store.
  • Developed and maintained a positive working relationship with customers.
  • Offered assistance to customers in locating desired items.
  • Verified that customers are of legal age to purchase restricted items.
  • Monitored self-checkout stations to assist customers and resolve register problems.
  • Monitored customer traffic and proactively addressed potential issues.
  • Observed customer flow in the store and took proactive measures to prevent problems.

COOK/DISH BOY

5 Months
A&W | 04.2021 - 09.2021
  • Cooked food according to recipes set by establishment.
  • Worked quickly and accurately in high-pressure environments to ensure timely meal service.
  • Prepared variety of dishes using industrial kitchen equipment
  • Operated industrial ovens, stoves and grills to prepare food.
  • Demonstrated ability to work quickly and accurately in high-pressure environments.
  • Monitored food items to ensure compliance with temperature, taste, and quality standards.
  • Maintained temperatures of food products to reduce illness or waste.
  • Stored and rotated food products properly, maintaining freshness.
  • Adhered to safety protocols at all times while preparing meals for customers.
  • Prepared diverse dishes using industrial kitchen equipment to meet customer preferences.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Turned and stirred foods to confirm even cooking.
  • Facilitated resolution of staff conflicts, promoting a cooperative kitchen atmosphere.
  • Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
  • Removed trash and cleaned kitchen garbage containers.
  • Resolved conflicts among staff members in a professional manner while maintaining an atmosphere of cooperation.
  • Turned and stirred foods to confirm even cooking.

Education

HIGH SCHOOL DIPLOMA - Cyber Security

Wilson Talent Center | Mason | 02-2021

BACHELOR OF SCIENCE (B.S.) - Cyber Defense

Davenport University | Grand Rapids, MI, US

HIGH SCHOOL DIPLOMA

Mason High School | Mason | 02-2021

Skills

Empathetic engagement
Consistent reliability
Verbal communication
Issue resolution
Quick decision-making
Effective multitasking
Concise communication
Verbal communication
Basic arithmetic
Inventory management
Multitasking efficiency
Ethical conduct
Team engagement
Positive demeanor

Certification

  • Cisco Introduction to Packet Tracer
  • IT Fundamentals Pro Certification
  • Cisco Networking Essentials

Timeline

CASHIER

Meijer
05.2022 - CurrentRead More

COOK/DISH BOY

A&W
04.2021 - 09.2021Read More

Mason High School

HIGH SCHOOL DIPLOMA
Read More

Davenport University

BACHELOR OF SCIENCE (B.S.) from Cyber Defense
Read More

Wilson Talent Center

HIGH SCHOOL DIPLOMA from Cyber Security
Read More
Tomas Arambula