Tomas Barrientos IV
SEMINOLE
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Oreilly's Auto Parts
06.2023 - 01.2024
- Responded to customer requests for products, services, and company information.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Cross-trained and provided backup support for organizational leadership.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Stock and Sales
Barnhart Bolt
05.2022 - 08.2022
- Customer Service, Fill orders, Drive forklift, Stock the warehouse, Clean out warehouse
Customer Service
McDonald's
05.2021 - 08.2021
- Take orders, Fill orders, Close out registers
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Still attending in Education -
South Plains College
Levelland, Texas06.2024
High School Diploma - undefined
Seminole ISD
Seminole, Texas05.2022
Skills
- Great customer service
- Critical thinker
- Adaptable
- Good time management
- Able to work in fast-paced environment
- Flexible
- Problem solver
References
- Sam Kantar, 626-372-5383, kantar30@yahoo.com, Employer
- Jesse Webb, 432-664-1661, jesse@barnhartbolt.com, Employer
- Kris Robinson, 806-841-0557
Timeline
Customer Service Representative
Oreilly's Auto Parts
06.2023 - 01.2024
Stock and Sales
Barnhart Bolt
05.2022 - 08.2022
Customer Service
McDonald's
05.2021 - 08.2021
Still attending in Education -
South Plains College
High School Diploma - undefined
Seminole ISD
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