Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Websites
References
Work Availability
Timeline
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Tomas Godinez

Tomas Godinez

San Bernardino,USA

Summary

Information Technology professional with a Bachelor of Science in Network Management and over 17 years of experience in established IT companies. Expertise includes systems cloud engineering and virtualization platforms. Senior engineer for over 5 years, contributing to the development of IT solutions such as Azure Cloud and O365 SaaS for a managed service provider.

Overview

28
28
years of professional experience
1
1
Certification

Work History

IMP Systems Team Lead

CSI Inc.
06.2024 - Current
  • Led advanced systems projects involving Cloud and Virtual Desktop Infrastructure technologies.
  • Managed escalation for all systems-related needs within the team.
  • Developed best practice guidelines and build documentation for system implementation.
  • Coordinated cross-team collaboration as Project Lead on multi-disciplinary initiatives.

IMP Systems Engineer - Level 3

CSI Inc.
03.2017 - 06.2024
  • Led onboarding of new clients to MSP services, ensuring seamless integration processes.
  • Oversaw systems projects including builds, moves, and cloud integrations as Azure System Administrator.
  • Architected and administered Office 365 solutions for new and existing clients.
  • Managed mobile device applications using Intune and MaaS360 to enhance security.
  • Facilitated Azure network connectivity through Meraki vMX, Express Routes, BGP VPN, and FortiGate appliances.
  • Executed server virtualization strategies utilizing Hyper-V, VMware, and Citrix technologies.
  • Administered networking devices such as Cisco, Meraki, SonicWall, FortiGate, and Palo Alto.
  • Cultivated strong customer relationships by maintaining constant communication throughout project lifecycles.

Network Engineer / Remote Deployment Engineer

CSI Inc.
03.2013 - 03.2016
  • Managed information technology operations for 15 small to medium banks on west coast.
  • Oversaw all onsite and project work monthly to ensure operational efficiency.
  • Served as remote engineer for Computer Service Inc, based in Paducah, Kentucky.

Support Manager

Forum Info Tech
06.2011 - 03.2013
  • Support Desk Manager responsible for all support related services for the company including the projects department.
  • Daily activities include staff scheduling, staff management including hiring, firing and reviews, create departmental procedures.
  • Responsible for supporting support desk on a 24/7 basis to maintain coverage.
  • Implementation of new system to internal network such as new phone system, phone processes, new customer ticketing system and even client management procedures.
  • Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
  • Solves problems and makes decisions on a daily basis relative to Help Desk responsibilities.

Help Desk Engineer / Projects Engineer / Network Engineer

Forum Info Tech
10.2010 - 06.2011
  • Help Desk Engineer with Duties that include but not limited to remote support for multiple clients and client environments.
  • Multiple project based activities on a weekly basis ranging from installing a new server at a new client's location, to installing a particular application on an existing client environment.
  • Heavy customer support communication and quick thinking skills required keeping up with the fast pace environment and making sure downtime for specialize customers like doctors’ offices, lawyers, and CPA Firms stay online and functioning.
  • Other responsibilities included: Client Management, Setting new policies and procedures as needed, All IT purchasing, vendors include, Hardware and Software from multiple vendor sources, Heavy Time Management Skill – Client support by priority, Upgrades to server including: HDD, RAM, and applications, Onsite support for specific Vendor – as far as Los Angeles (Heavy Travel), 24/7 Support level Ready, On call ready during high volume times or as directed by CTO.

IT Department Manager / Director

Inland Fair Housing and Mediation Board
04.2009 - 10.2010
  • Managed daily IT operations, ensuring effective execution of functions, duties, and procedures.
  • Responded to contacts and organizational affiliates regarding IT-related inquiries.
  • Oversaw Dell Poweredge Server 2900, five Cisco ASA 5505 routers, five Cisco Pix 501 devices, Netgear 24-port switch, Cisco 48-port managed switch, 50 desktops, and five laptops.
  • Co-engineered proprietary data collection system utilizing .Net services for enhanced efficiency.
  • Developed and enforced new policies and procedures within IT department as necessary.
  • Handled IT purchasing from vendors including Dell and HP; managed personnel reports and bi-annual reviews.
  • Executed server upgrades including HDD, RAM, and applications while maintaining security configurations.
  • Maintained VPN connections to five satellite offices, managing design, security, authorizations, and maintenance.

Event Crowd Control / Level S-4 Supervisor

CSC Event Staffing - S4
01.2000 - 02.2015
  • Event Staffing and Crowd Management for CSC Security: Main function was control patrons within the venues including Staples Center, Angel Stadium, Verizon Wireless Amphitheater, San Manuel Amphitheater, etc.
  • Other responsibilities included (Supervisor): Training of new employees, shift lead during events, report writing for incidences and other management responsibilities.

Warehouse Manager

Snacker’s Delight
San Bernardino
01.2005 - 03.2008
  • Daily management of all warehouse functions, duties, and procedures.
  • Responded to all related contacts and company affiliates.
  • All other managerial functions to warehouse employees.
  • Other responsibilities included: Setting work schedules for all employees, Setting new procedures as needed, Heavy knowledge of warehouse inventory control procedures, Personnel reports, bi-annual reviews, and disciplinary actions.

Warehouse Associate / Delivery Driver

Snacker’s Delight
01.2004 - 01.2005
  • Hired to work all warehouse equipment including high reach forklift, sit-down propane forklifts, pallet riders, and company delivery trucks.
  • Other responsibilities included: Deliveries to California State Prisons, Maintain a clean DMV report, and criminal record for California, Reorganizing warehouse for better efficiency and inventory, Pull orders as specified by customers, Maintain truck records: Daily inspection, Insurance, and Service Log.

Warehouse Associate / Receiving Department Foreman

Albertsons Distribution Center
01.2000 - 01.2004
  • Warehouse associate for 1 year, then promoted to receiving department foreman for performance and knowledge of all receiving department functions.
  • Supervised a receiving staff of 10 – 15 people and created new receiving policies as needed.
  • Also was award multiple awards for special projects and performance reviews.
  • Other responsibilities included (Foreman): Inbound receiving logs and schedule for all departments, Maintain daily inventory reports, Set scheduling for department, Customer service – Procurement, Stores, and Vendors, Maintain truck records, Control all inbound shipments, Create new forms and programs in proprietary systems (IDMS & DALLAS), Create, facilitate and follow through on department changes.
  • Other responsibilities included (Warehouse Associate): Usage of all warehouse equipment: Forklifts, Pallet riders, Cherry pickers, and sweepers, Pulling orders for customers using warehouse equipment, Product put away from receiving, Special projects for management, Inventory checks, Electronic order selecting.

Lifeguard / Lead / Assistant Manager

Pharaohs’ Lost Kingdom.
01.1997 - 01.2001
  • Lifeguard first year and was promoted on merit to lead by year two.
  • End of second year was promoted to Assistant manager by outstanding work reviews and recommendations.
  • Other responsibilities included: Setting schedules for staff, Customer safety checks and park reviews, Park maintenance and cleanliness, Customer service and first aid, Weekly training exercises (Required by Insurance), Certified in shallow and deep water rescue, First aid certified.

Education

Bachelor’s of Science Degree - Computer Network Management

Westwood College
Upland, CA
10.2008

Skills

  • Windows operating systems
  • Server management
  • Linux and Mac environments
  • Microsoft SharePoint
  • SQL Server management
  • Visual Basic programming
  • Microsoft communication tools
  • Firewall management
  • Network devices configuration
  • UPS systems management
  • NAS and SAN solutions
  • Hardware installation and maintenance
  • Networking fundamentals
  • Troubleshooting and support
  • Microsoft Office suite
  • Accounting software proficiency
  • Virtualization technologies
  • Cloud computing solutions
  • Project management skills
  • Technical documentation expertise

References

Available Upon Request

Accomplishments

  • 2024 - CSI Founders Award

Certification

  • 2018-Present Meraki CMNA

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IMP Systems Team Lead

CSI Inc.
06.2024 - Current

IMP Systems Engineer - Level 3

CSI Inc.
03.2017 - 06.2024

Network Engineer / Remote Deployment Engineer

CSI Inc.
03.2013 - 03.2016

Support Manager

Forum Info Tech
06.2011 - 03.2013

Help Desk Engineer / Projects Engineer / Network Engineer

Forum Info Tech
10.2010 - 06.2011

IT Department Manager / Director

Inland Fair Housing and Mediation Board
04.2009 - 10.2010

Warehouse Manager

Snacker’s Delight
01.2005 - 03.2008

Warehouse Associate / Delivery Driver

Snacker’s Delight
01.2004 - 01.2005

Event Crowd Control / Level S-4 Supervisor

CSC Event Staffing - S4
01.2000 - 02.2015

Warehouse Associate / Receiving Department Foreman

Albertsons Distribution Center
01.2000 - 01.2004

Lifeguard / Lead / Assistant Manager

Pharaohs’ Lost Kingdom.
01.1997 - 01.2001

Bachelor’s of Science Degree - Computer Network Management

Westwood College

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Tomas Godinez