Tomas Hernandez
Dallas,TX
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Stocker
Central Market HEB
06.2021 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Greeted store customers and discussed needs.
Non-Foods Manager
Tom Thumb Food Stores
08.2014 - 06.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Hillcrest High School
Dallas, TX06.2009
Skills
Equipment Operation
- Loss Prevention
- Planogram Execution
- Customer Service
- Customer Relationships
- Clear Communication
- Willing to Learn
- Punctual and Reliable
Timeline
Stocker
Central Market HEB
06.2021 - Current
Non-Foods Manager
Tom Thumb Food Stores
08.2014 - 06.2021
High School Diploma -
Hillcrest High School
Similar Profiles
Matt BayatMatt Bayat
FOH Manager at Central Market HEBFOH Manager at Central Market HEB
Juan BandaJuan Banda
Partner at Central Market HEBPartner at Central Market HEB
Trinity WeatherspoonTrinity Weatherspoon
Bakery Sales Associate at Central Market HEBBakery Sales Associate at Central Market HEB
Abel CondeAbel Conde
Chef Case at Central Market HEBChef Case at Central Market HEB
Chris HansenChris Hansen
Senior Software Engineer at IBM Consulting (formerly Dialexa)Senior Software Engineer at IBM Consulting (formerly Dialexa)