TOMAS HERNANDEZ
Inglewood,CA
Summary
Professional performer with solid experience in high-energy environments. Adept at engaging guests and delivering memorable experiences. Strong focus on teamwork and adapting to changing needs. Known for reliability, creativity, and strong communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cast Member (Part-Time)
The Walt Disney Company
Anaheim, CA
02.2024 - Current
- Deliver exceptional guest experiences in a high-volume entertainment environment.
- Maintain Disney service standards and operational efficiency.
- Ensure safety compliance and positive guest interactions.
Guest Services / Luggage Attendant
The Westin Los Angeles Airport
Los Angeles, CA
06.2006 - 06.2025
- Delivered professional greetings and luggage assistance, creating a five-star first impression.
- Provided concierge-style recommendations for dining, entertainment, and transportation.
- Assisted with arrivals, departures, and coordinated with valet and front desk teams.
Commercial Truck Driver
Werner Enterprises
Omaha, NE
11.2013 - 05.2014
- Operated commercial vehicles safely across diverse terrains and weather conditions.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs to track routes and cargo status efficiently.
- Collaborated with dispatch teams to optimize delivery schedules and routes.
Cargo Agent
US Airways
Los Angeles, CA
04.2007 - 09.2010
- Managed cargo logistics and documentation using SABRE systems.
- Coordinated freight, mail, and luggage dispatch for domestic and international flights.
- Ensured accuracy in weighing, manifesting, and transporting high-value cargo.
Education
High School Diploma -
Institute of Multiple Technology
Arecibo, Puerto Rico06-1989
Graduate Certificate -
Institute of Multiple Technology
Arecibo, Puerto Rico06-1989
Skills
- Quick-learning
- Strong teamwork
- Public speaking
- Leadership qualities
Certification
- Licensed CDL Driver - Werner enterprises
Languages
Spanish
Native or Bilingual
Timeline
Cast Member (Part-Time)
The Walt Disney Company
02.2024 - Current
Commercial Truck Driver
Werner Enterprises
11.2013 - 05.2014
Cargo Agent
US Airways
04.2007 - 09.2010
Guest Services / Luggage Attendant
The Westin Los Angeles Airport
06.2006 - 06.2025
High School Diploma -
Institute of Multiple Technology
Graduate Certificate -
Institute of Multiple Technology
PROFESSIONAL ATTRIBUTES
- Hospitality Excellence – Passionate about delivering personalized guest experiences.
- Integrity & Trust – Reliable in handling guest property and information.
- Team Collaboration – Supports seamless daily operations.
- Dependability – Punctual, accountable, and detail-oriented.
- Customer-Focused – Anticipates and resolves guest concerns.