Tomas Magallanes
Holtville,CA
Summary
Results-driven Sales Manager with over 20 years of experience in the Powersports sales industry, recognized for developing and leading high-performing sales teams. Achieved a record-breaking milestone of one million dollars in a single month, significantly contributing to the company’s revenue growth. Expertise in identifying profitable business opportunities and cultivating strong partnerships, ensuring sustained success in a competitive market. Committed to excellence in team leadership and continuous development of sales strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
Coyne Powersports
El Centro, CA
03.2017 - 03.2025
- Maintained accurate records of all transactions between customers and company representatives.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Performed sales consultations and educated clients on products and services.
- Resolved customer complaints regarding sales and service.
- Implemented process changes to streamline sales department workflow.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Executed strategic sales plans to expand customer base and revenue.
- Established relationships with key clients, while maintaining existing customer base.
- Coached, developed and motivated team to achieve revenue goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Gained market share in new sales performance through aggressive team training.
Finance Manager
El Cajon Harley-Davidson
El Cajon, CA
02.2012 - 03.2017
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Monitored cash flow to ensure sufficient liquidity.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Consistently exceeded quotas by pursuing and closing sales.
- Computed purchases and received and processed cash or credit payment.
- Managed sales negotiations and financing options.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Prepared paperwork related to sales transactions.
- Maintained current knowledge of all available models, features, and options.
- Followed up with customers to build long-term relationships and successful referrals.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Educated customers about sales processes, warranty requirements and service standards.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
Some College - Business Management
Harbor College
San Pedro, CA06.2005
Skills
- Customer relationship management
- Sales strategy development
- Team leadership
- Sales process optimization
- Negotiation skills
- Conflict resolution
- Inventory management
- Sales closing techniques
- Employee motivation
- Sales training
- Presentation skills
- Customer engagement
Certification
Advanced competency training, 02/01/15, Present, The Advanced Competency Training course at Harley-Davidson is designed to enhance the skills of sales professionals by focusing on the psychological aspects of customer interaction. This comprehensive program teaches participants how to identify and understand the unique needs and wants of buyers through effective communication strategies. Throughout the course, I learned various techniques to engage customers in meaningful conversations, allowing for a deeper understanding of their preferences and motivations. This training emphasizes active listening and empathy, enabling sales professionals to build rapport and trust with potential buyers. Furthermore, the course covers ways to articulate product features and benefits in a manner that resonates with customers, ultimately guiding them toward making informed purchasing decisions. By integrating psychological insights into the sales process, this training equips participants with the tools necessary to create lasting connections with customers, foster satisfaction, and drive sales.
Languages
Spanish
Professional
Timeline
Sales Manager
Coyne Powersports
03.2017 - 03.2025
Finance Manager
El Cajon Harley-Davidson
02.2012 - 03.2017
Some College - Business Management
Harbor College
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