Tomas Martinez
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Vehicle for Hire
UBER/LYFT
Queens, NY
03.2016 - Current
- Greeted passengers upon vehicle entry, confirmed identities using names to establish familiarity, and ensured timely arrivals at destinations to enhance customer satisfaction.
- Ensured safe routes to desired destinations, evaluated and incorporated customer route suggestions, and rerouted during high traffic or road diversions to maintain efficiency.
- Performed preventative and regular maintenance on vehicle to ensure optimal condition and compliance with COVID-19 safety protocols.
EMT-B
SENIORCARE/FDNY
Queens, NY
01.2014 - 10.2015
- Transported patients from injury sites to higher levels of care, ensuring safety and prompt delivery while administering life-sustaining treatments during transit
- Checked in patients and triaged according to injury and illness, recorded patients' vitals, and presented chief complaints to the head nurse.
- Collaborated in high-pressure environment to deliver quality patient care; maintained BLS vehicles and equipment in readiness to ensure efficient response capabilities
President
TSAX AUTOMOTIVE INC
Brooklyn, NY
03.2011 - 09.2014
- Oversaw general operations, greeted visitors, answered high volume of incoming calls, delivered world-class service to customers, coordinated car pickups, managed staff calendars, supervised and trained staff, delegated assignments to maximize productivity, produced reports, and composed correspondence.
- Handled company finances, tax matters, and payroll using company database, ensuring accuracy in financial reporting and compliance.
- Managed and filed all company paperwork and employee portfolios, addressed client concerns before and after jobs, operated company tow truck as needed to maintain schedule and deliver multiple cars daily to scrap yards.
Education
High School Diploma -
CITY AS SCHOOL
Brooklyn, NYSkills
- Defensive driving
- Medical documentation
- Route planning
- Route determination
- Passenger transportation
- Vehicle maintenance
- Vehicle inspection
- Equipment readiness
- Safe driving practices
- Clean driving record
- Passenger safety
- Customer service
- Situational awareness
- Critical thinking
- Attention to detail
- Clear communication
- Team collaboration
- Medical documentation
- BLS protocols
- Patient transport
- Vital signs monitoring
- Patient triage
- Prehospital care
- Adverse driving
- City driving
- Problem solving
Personal Information
Driving License: TLC License
Certification
TLC License
EMT-B
CPR/AED
Timeline
Vehicle for Hire
UBER/LYFT
03.2016 - Current
EMT-B
SENIORCARE/FDNY
01.2014 - 10.2015
President
TSAX AUTOMOTIVE INC
03.2011 - 09.2014
High School Diploma -
CITY AS SCHOOL